Herb Chambers Infiniti-Boston

09/17/07

Good Service Dept, Bad location

by drphilxr at Citysearch

Ok, so despite the fact I won't name names, every guy behind the service desk (and I have

interacted with 3 fellows) have been solid.

The wait times are not long for service, there is shuttle service to local towns (i live in newton,

and got either a loaner car or personal drop off home 4 miles away), and the service is technically

good. I have had new tires put on with balance and align and got a nice explaination of how

off the camber was on the tech readout, explained!

They do treat you with respect. Waiting room has 2 nice lcd tvs and internet.

Downsides: The waiting room is loud and sometimes crowded.

The physical location in allston stinks: getting into the parking lot is difficult, very crowded by cars.

The local traffic is horrendous -NEVER go there during rush hour, you will want to die.

Would give it a b or B+ but the location makes the experience more like a C.

Oh well.