11/07/09

Fantastic movers!

by nkul

I have moved several times over the last few years and I have had some bad moving experiences. When I was planning my move from Boston to Philadelphia, I read the great reviews about Roadrunner on the internet, and I thought they were too good to be true. I went with them because they gave me a good estimate which included a minimum and a maximum price with no hidden costs, and they did not charge for used boxes. All of the excellent reviews were spot on, and I am so glad that I picked them as my movers. From the time Dave came to my apartment in Boston for an estimate to the time the movers placed the last piece of furniture in my apartment in Philadelphia, everyone was professional, friendly, efficient, careful, and hard working. I would highly recommend them!

• Pros: Professional, friendly, careful, made moving easy!
• Cons: Absolutely none!

09/28/09

Outstanding! Professional & careful with your possessions!

by Andromeda

In the late summer of 2009 my husband and I were preparing for a move from Massachusetts to Florida. We relentlessly scoured the web for movers, reading company histories, customer reviews, complaints and commendations. I generally hold people to a very high standard and consider myself difficult to please; when it came to handing my worldly possessions over to strangers these standards were raised even higher.

Of all of the companies we considered, Road Runner stood out for their professionalism during initial phone calls and their in-home estimate they provided to me. We chose to use Road Runner and could not have

been happier to have done so. If you are considering a move and are concerned about how your things will be packed, loaded, hauled, and unloaded, I *strongly* recommended Road Runner Moving and Storage.

During the initial estimate they were very polite, knowledgeable and thorough. The estimator (who was also my driver) had quick, accurate, and polite answers to all of my questions (and I had a ton of them).

During the packing and loading the team that showed was very polite and FAST. They loaded my entire place onto the truck in a few hours. My husband and I watched like a hawk to make sure our near-new furniture was treated properly, and it was. I couldn't have been more careful if I did it myself.

During transit they kept in thorough contact with me to let me know where they were, and to refine their estimated delivery date. They delivered within their estimated delivery window, and I knew exactly when to expect them.

Due to unrelated circumstances, I had to back out of the rental house they were delivering to. It was a great relief that they were willing to change delivery locations without making a big deal out of it.

During unloading we, again, watched them like hawks to make sure our stuff was treated with the respect it deserved, and it was. They were as careful unloading as they were loading. Not one of my items was damaged. One of the boxes had gotten a little squished, which they pointed out to me without me asking. They opened the box and left me with it to review the contents while they continued unloading. Nothing had broken, but it was good to know that if something *had* broken they were interested in doing the right thing and not hiding it from me.

In summary: Road Runner does good, honest business. Their prices are very competitive but don't be fooled - you get top-dollar service without paying top dollar. These guys know the moving business and they do it well. If you are considering a move, you need to talk to these guys first and you need to give them serious consideration.

• Pros: Professional, reliable, friendly, and FAST (but careful)!
• Cons: Not one!

09/15/09

Best Movers!

by ellie c

This was my second time relying on Dave Mareira and his team (third, actually, if you include the first time I met them when they took heroic measures to deliver a fabulous couch I’d purchased, which as it turns out would not fit up the stairs of my apartment at the time…). I truly think they are the best and will tell any one who will listen! They are professional, diligent, responsive and fun (if you can call anything about moving fun!). For our most recent move, on move day (which was about 100 degrees) I had to plead with our move crew – led by Martin and Dave – to take breaks to drink water and eat snacks so I wouldn’t worry about them passing out from the heat! They worked tirelessly, came in on budget (despite our having more items than they anticipated!) and on time (our buildings required very particular move in and move out times). Without question I will use them again!!

• Pros: Make the moving process as good as possible...
• Cons: You still have to move!