Doesn't Recommend

isabelfrankel

Joined 4 years ago

poor organization. Once it was on time, but the next time it never showed up!

Will never call them again!

When I called to complain, they told me the taxi was on the way, but no show!

Doesn't Recommend

bostoncasa

Joined 6 years ago

Call if you want a taxi cab that is Unreliable and Hostile. I just had the worst experience. Around Fifty people were waiting for cabs at the airport and the airport taxi conductor instructed me to share a cab with another person headed to Boston. I had asked where the other person was going, and he told me it did not matter because of the few number of cabs.

I was in the cab and we were out of the airport when the cab driver became hostile after I told him where I lived. He threatened to kick me out of the cab onto the highway. I was shocked. I told him that I would tell his supervisor about the inappropriate threat. He then pulled out of the highway, and kicked me out on the street. Told me to get out near a construction site in the middle of the road.

I had luggage and no way of catching another cab in sight on an early cold morning. As a woman, I would not trust the Independent Taxi company ever again. I had to walk with the two luggages to the nearest bus stop since he rudely did not even leave me close to the Train.

The Independent taxi driver took his anger that should have been towards the airport conductor for placing me in a cab with someone headed in another direction. In reality, I was not that far - driving distance wise from where the other passenger was going. I think that taxi driver did not want to get stuck in rush hour traffic near my home after he would drop me off. His choice was to be hostile and kick me out. People looking for a reliable taxi service that will have your safety in mind should stay away from this one from fear of getting #1233 cab driver permit number. I called his company and I wonder if this was the first time or one of many that this taxi driver was hostile towards a passenger. As a women in the early morning after receiving a threat of being thrown out on the highway - I did not feel safe with him.