Bella Sante The Spa On Newbury

(617) 424-9930

38 Newbury St, Boston, MA | Directions   02116

42.352041 -71.072846 View Website

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Neighborhoods:
Back Bay East, Back Bay

Categories:
Day Spas, Spas, Skin Care Sales, Bikini Wax, Health & Beauty Consultants, Beauty, Personal Services, Massage Therapists, Skin Care, Manicures & Pedicures, Hair Removal, Cosmetics, Cosmetologists

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Spa Services:
Spa Packages, Spa Parties
Skin Care Services:
Scalp Treatment, Exfoliation, Facials, Collagen Treatments, Chemical Peels, Body Wraps
Hair Care Services:
Wedding Hair Styles, Men's Hairstyling
Beauty Services:
Makeovers, Estheticians, Aromatherapy
Cosmetic Services:
Wedding Make-Up
Payment Methods:
Cash, Visa, American Express, Discover, MasterCard, Gift Certificate
Massage Services:
Sports Massages, Swedish Massage, Pregnancy Massages, Hot Stone Massages, Deep Tissue Massages, Foot Massages, Massage
Manicure & Pedicure Services:
Paraffin Treatments, Pedicures, Manicures, French Pedicures, French Manicures, Spa Pedicures
Hair Removal Services:
Brazilian Wax, Waxing

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At a Glance ?
83% ambiance
“The environment of the spa is relaxing, the employees and front desk staff are fun and professional.”
100% drinks
“There are amazing options for refreshments at their juice bar, they have the nicest staff and awesome customer service and they really know how to make you feel relaxed and at ease.”
100% menu variety
“have gone to Bella Sante for a variety of services from the bronzing treatment to waxing and I have had a great experience each time.”
100% overall
“This is a great place for a day of pampering.”
100% return potential
“over all experience at bella sante - very professional, very soothing, very refreshing, would go back there except that i found a better deal in my neighborhood.”
75% service
“Though the environment, locker room and people were really great, the actual massage was just ok.”
30% value
“she does not simply recommend the most expensive products and will help build a skincare regimen to fit any budget.”
100% wait time
“had an incredible facial, Carita, and a 90 minute massage.”

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Tips for Bella Sante The Spa On Newbury

4.0
February 21, 2012

Worth it for a day of pampering!. This place is really an oasis on a busy street. They have a beautiful waiting area with fruit-infused water and a variety of yummy and healthy snacks. I got the manicure/pedicure and my friend had a massage and pedicure. The staff is very helpful and accommodating, and the service is phenomenal. You definitely feel very relaxed and at ease throughout your time here. Though it is certainly not something I could afford to do on a regular basis, it is worth a trip for the pampered experience.

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4.0
August 16, 2011

Fabulous Massage. I've been going to Bella Sante for over 10 years. It has a relaxing atmosphere, attentive staff, wonderful waiting area and great service. Book an appointment for a massage from John -- he knows his stuff, listens and is an excellent masseuse. Big plus is the steam room!

While there have been 1-2 slight misses (nothing's perfect), I keep coming back.

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3.0
March 29, 2011

Decent, not great. I agree with mixed thoughts. I asked for a clean-up brow wax and it was ok, but not great. The stylist didn't bother to pluck and I had to do some more work when I got home. She also didn't ask me to look at it and see if I liked it when she was done. I think that should be a given.

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over a year ago

Good afternoon Apricot401,

Thank you for taking the time to share your experience on Citysearch. We are usually known for our precise brow waxes and I apologize your service fell short of that. I appreciate your feedback as it gives me the opportunity to address your concerns. We take our guests satisfaction very seriously and if you'd consider discussing this further, please contact me directly at 617-456-4670 or sdaigle@bellasante.com. Thank you for visiting Bella Sante and I hope to hear from you soon.

Kindest Regards,

Sarah Daigle

Spa Director

1.0
March 25, 2011

Mixed Thoughts. Bella Sante was so highly rated that I thought I would give it a try. It was an incredibly relaxing place with terrific courtesy at the front desk. I thought I'd test it out with just a brow wax. I asked for a clean-up and was surprised when I left with a pencil thin contrived brow. I guess the hair will grow back but I left feeling quite surprised at the beautician's interpretation of a clean-up. As the day grew on and I kept trying to get used to this 'new look', I decided I probably won't go back again. But, it definitely is a relaxing place and it may be that I just had an unusual experience.

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over a year ago

Good afternoon Tagirl,

Thank you for taking the time to share your experience on Citysearch. While I'm happy to hear you found the atmosphere at Bella Sante relaxing, I'm so sorry about the results of your brow wax. We take our guests concerns very seriously at Bella Sante and I'd love the opportunity to look further into this situation. If this is something you'd consider, please contact me directly at 617-456-4670 or sdaigle@bellasante.com. My most sincere apologies for the results you experienced and I hope to speak with you soon.

Kindest Regards,

Sarah Daigle

Spa Director

4.0
February 26, 2011

A (marriage) Life Saver. Thank you Bella Sante!

After a few stressful months of Kids, snowstorms and a stressful sale and move. My wife was on the brink.

After a few hours here being pampered, my wife came home de-stressed and extremely happy with her treatment.

Guys - well worth the $ to treat the love of your life to a great, relaxing special treat.

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5.0
January 29, 2011

Facial Peel. I personally do not like spas due to many bad experiences over the years but my experience with the staff at Bella Sante has changed my view. From the professional interest in providing input on which peel would be best for me and my sister through the actual peels we had done, I was very impressed. I would recommend this spa to anyone, even non-spa fans!

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5.0
September 09, 2010

Fabulous Spa. Love all of the services offered. Have tried many spas but I always prefer Bella Sante. The staff by far exceeds all of my expectations each and every time. When ever I am in town I make sure I add Bella Sante to my list of things to do!

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over a year ago

ChrisErinG,

Thank you for your nice words. It means so much that you visit us each time your in town!

We hope to see you again soon - Boston is a great place to visit in the fall :-)

Kindest Regards,

Sarah Daigle

5.0
September 08, 2010

One of my favorite places to relax. I have tried many spas in Boston and some in other cities. By far the Bella Sante team delivers the best and most consistently great facial I have experienced. The concierge staff is friendly, helpful and well trained as they can answer questions about the products and treatments (unlike most spas where they just have a receptionist). The wonderful view from the waiting room is always a treat with seasonal flowers in their window boxes beautiful to look at.

I have tried most of their services over the years and have enjoyed excellent treatments. Overall, I find it a relaxing and comfortable place with outstanding service, which makes it one of the best spas in Boston

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over a year ago

Good afternoon Spa Terry,

Thank you for sharing your positive review on Citysearch. I'm so happy to hear how much you've enjoyed your visits over the years! Thank you for recognizing our concierge team - Bella Sante puts much effort into hiring the best and training our staff to provide you with exceptional customer service each and every time.

We are lucky to have loyal guests like yourself - we hope to see you soon!

Kindest Regards,

Sarah Daigle

5.0
May 04, 2010

Best Massages in Boston. I've been going to Bella Sante for massages since 2007. They got me through Spa Week and I've been loyal (well, mostly loyal..haha) since then. And this was before they did some renovations, so you know it was love! It's not the kind of spa I would lounge in all day (they've got a relatively small sitting area and locker room), but it's definitely a perfect place to pop in for a massage or one of their other services.

Last masseuse I had was Darryl. Amazinggggg! He will take such good care of you. I went to him after I did my 60 mile walk and I floated out of there when he was finished. Great pressure and the perfect amount of time for a massage. I'm not one to say something is the "best" in Boston, but I've been to at least 5+ places around town for a massage and I can safely say my vote goes to Bella Sante.

They're on Newbury Street and just minutes from the Arlington T stop.

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over a year ago

Good afternoon Trishofthetrade,

Thank for for taking the time to share your experience on CitySearch. We are happy to hear how much you enjoy visiting us and how great your massage with Darryl was. Congrats on the 60 mile walk! That is amazing! We hope to see you again soon and truly appreciate your nice words.

Kindest Regards,

Sarah Daigle

Director of Guest Relations

1.0
January 25, 2010

please read this before you make an appointment. I understand a 24 hour cancellation policy, i really do. If someone is negligent and doesn't show up without notice, that's completely disrespectful. I'm a nurse, and last night I came home feeling run down, flat out awful. This morning, I went to my doctor who diagnosed me with strep throat. Today was also my birthday, i made an appointment for spa treatments, but obviously wasn't in the condition to make it. I called Bella Sante to apologetically reschedule, and not only did they accuse me of lying about my condition, they also charged me for the appointment. LIke I said, I understand they're running a business and rely on customers keeping their appointments, but being called a liar was completely uncalled for. They can eat it. Happy Birthday.

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Won for:
Day Spa (2011)
Deep Tissue Massage (2009)
Eyebrow Threading & Shaping (2009)
Facial (2009)
Hair Removal (2009)
Hot Stone Massage (2009)
Nail Salon (2009)
Massage (2009)
Pregnancy & Prenatal Massage (2009)
Skin Care (2009)
Spa (2009)
Sports Massage (2009)
Swedish Massage (2009)
Massage (2006)
Spa (2005)
Nominations Nominated for: