Second Time Around
Boston, MA 02116-2872
Phone: (617) 247-3504
- Cross Street:
- Dartmouth Street
- Hours:
- Mon-Fri 11am-7pm, Sat 10am-7pm, Sun 12pm-6pm
Editorial Description for Second Time Around
Newbury St. consignment store buys and sells men's and women's designer clothing.
User Reviews for Second Time Around
06/19/2008 Posted by RickTOrock
After bringing in a large group of clothing , I called ahead of time to make sure that I could walk in, get a check and collect the unsold items at the end of the sales period they set up. The person on the phone tThey give you the runaround on getting your money‎‎ old me "No problem come on in we are ready for you" Well they couldn't find the more expensive items and gave me a check for what they thought sold. I was told to call in a week, a week laterI called and they said the manager will be right back and took a message. No call back two days later. I called again.. No call again I called one more time and they gave me a hard time about paying for the "Lost" items ... Suddenly they found the information and supposedly they are sending check to me right away. we will see and I will post if it dosen't... Strange they have an online service which shows you how much stuff has been sold and totals and what hasn't sold.. The funny part is the day I made the pick up and discovered missing items the online account information disappeared.. They wouldn't address that and overall evasive on any questions regarding my things, and acted as if their time was more important then anybody elses. Lots of attitude and when I asked about why no one called back, she said "Oh we have 10,000 or so customers and we dont have time" LOL It is a closet of a store and her answer was just a put off, someone can take two minutes to call back, just another example of bad treatment and service at this place... Crappy service, you have to work at getting things done, toooo much attitude from the help and overall I would highly suggest going someplace else . last note, you do not really know how much things sold for and frankly after they way I was treated I doubt the net anount they said things sold for was the real amount. I get the feeling that they make money by understating what they sold it for and you end up with less then deserved......
10/13/2007 Posted by soxfan777
The accessories here are fabulous. The staff is friendly and the location is close to all the other shopping downtown and on Newbury. Good place!
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