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Louis

60 Northern Ave, Boston, MA | Map it  

02210 42.352837 -71.045570

(617) 262-6100 | View Website

3

out of 5

3 Star Rating: Average

21 Reviews

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Features

Neighborhoods:
D Street / West Broadway, South Boston
Categories:
Men's Clothing, Marketing Consultants, Clothing, Women's Clothing, Clothing Boutiques, Clothing Accessories

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Payment Methods:
MasterCard, Visa, Travelers Check, American Express, Gift Certificate

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Review Highlights

menu variety
100%
“Lovely store, great selection, very attentive and helpful sales people”
service
56%
“Gorgeous clothes and rude, rude staff”
value
90%
“terrific selections and prices”

Reviews for Louis

Gary Marcus

Member since Oct, 2010 View Profile
1Review
0Photos
Joined 2 years ago
1.0
October 31, 2010

The store should be remaned "Loooser Boston.". I've been shopping at Louis Boston since my first visit to the city in 1976. In anticipation of going to the new store on Fan Pier I checked out the company's web site. I was surprised to find that Murray Pearstein, the man that was responsible for making Louis Boston an iconic name in the fashion industry, wasn't even mentioned in the "Louis history" section of the site. But, once I went to the warehouse/store a few days later everything became very clear to me. Here's what I surmise. Debi Greenberg, Murray's daughter and the current owner of the store, must despise her father so much that not only did she omit detailing his contribution to the establishment of Louis as one of the finest men's stores in the world but, went on a mission to bring down the house that Murray built.

Would you want to purchase a $4,000 suit displayed on a pipe rack from a poorly clothed salesman with a haughty attitude? Well, what you see is what you get at the new Louis Boston. Very expensive clothing hanging like freshly slaughtered cattle in an up-scale meat packing plant and offered to you by a disenchanted employee who's garb would remind one of what a brick layer would ware to his job.

I must admit that I did make a purchase during what will be my last visit to Louis Boston. I bought a bottle of cologne for $65. When I got home and looked up the item on the web I found that it could be ordered for $44. When I attempted to return the merchandise, I was told by the employee that sold me the item (Nicholas Cummings) that "toiletries are not returnable" and that" the store policy was printed on my receipt." We'll, isn't that a creative idea. Refrain from posting your return policy where the customer could easily see it. Wait until after the customer has purchased the item and then inform him or her that the item is not returnable. Sound like a rip-off to you? Scams like that should be reported to the police as a crime but I'll just drop a note to the Better Business Bureau.

Anyone who can afford Louis' prices can also afford a flight to NYC where they can visit Bergdorf Goodman and shop in an original Louis atmosphere and be served by a professional looking and knowledgeable sales staff.

I bid the new Louis Boston a fond farewell. It won't be long before the store will be just a memory of what was once a beautiful thing.

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CSMobileUser

Member since Dec, 2008 View Profile
1k+Reviews
1Photo
Joined 4 years ago
2.0
June 28, 2010

If you're not a housewife... I happen to like Louis Boston and when I heard they were opening up a new store in my ever favorite seaport district iv been dying to go. Thing is... their hours are 10-6 or 11-7. I happen to not have a wealthy husband to pay all of my bills so I work a decent but normal amount. How do they expect anyone with a job to be able to make it in to this store?? This isn't Newburry anymore, There isn't much else around and people have to drive out of their way, to get here.

Im just a girl who wants to spend her hard working money...

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Christine Liu

Member since Dec, 2008 View Profile
156Reviews
825Photos
Joined 4 years ago
May 10, 2010

Louis relocation details.. The store relocated to 60 Northern Ave -- please refer to Louis' page at http://boston.citysearch.com/profile/603788982

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lak000

Member since Jan, 2009 View Profile
2Reviews
0Photos
Joined 3 years ago
1.0
April 26, 2010

DO NOT SHOP HERE. After spending a good deal of money in this store, I realized one of the shirts that my Aunt had purchased for me did not fit me right and needed to be returned. 3 days following the purchase I arrived at this store with the shirt, tag intact, and receipt.

I then was wrongfully accused of wearing the shirt and was treated with disgusting attitude and disrespect. Even after writing the owner a letter, a manager, contacted me to only half-apologize and continue to accuse me of something I did not do with the same ignorant and unacceptable attitude that I was treated with in the store. Why she even called me in the first place was beyond me. I WILL NEVER EVER GO BACK HERE AND I DO NOT RECOMMEND IT AT ALL.

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liketoshop

Member since Mar, 2010 View Profile
3Reviews
0Photos
Joined 2 years ago
1.0
March 04, 2010

so last year. not even a new store front can help louis. this store has long lost its appeal. when are they gonna learn that snooty sales staff and overly aggressive selling won't fly in this economy? barneys is so much better.

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