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Priscilla of Boston

801 Boylston St
Boston, MA 02116-2625
Phone: (617) 267-9070
Citysearch
Cross Street:
Fairfield Street
Directions:
Green Line, Copley T stop
Best of Citysearch:
Bridal 2005
Hours:
Mon, Thu 11am-7pm, Tue-Wed, Fri 11am-6pm, Sat 10am-6pm, Sun 12pm-5pm

Editorial Review for Priscilla of Boston – by Citysearch Editors

In Short
The prices at this wedding-prep landmark won't make potential spouses rethink the elope-to-Vegas option; the average dress price here is $2,500. But its coveted gowns are made to order; designed, hand-sewn and embroidered at the Priscilla factory in Charlestown. So go ahead and fall in love with a platinum sleeveless sheath--and then have it created for you in antique ivory with cap sleeves. Also look for bridesmaids' dresses from the likes of Waters & Waters, Jim Hjelm and Dessey.

Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.

Insider Tips

Know Before You Go

The store requires six to nine months' advance time to create a gown.

Save Money

Brides on a budget, or who can't wait months for a dress, should ask to browse the "Take It Today" bargain rack.

The Extras

The store also designs headpieces, veils, jewelry and shoes, and can design the flower girl's dress to coordinate with the wedding gown.

User Reviews for Priscilla of Boston

Citysearch (21), InsiderPages (6 ), All (27)

5 Star Rating: Highly Recommended

09/30/2008 Posted by stefyleemidds1

After reading numerous negative reviews of Priscillas, I felt inclined to write my own review. When I began searching for my wedding dress I made an appointment at Priscillas with very high hopes. Upon my initial entry into the store, I was greeted with smiles and congratulations. My sales associate, April, was welcoming, friendly, and endlessly helpful. After showing her the dresses that I had selected online, (and sadly realizing they were out of my price range), April found another dress for me to try on that she thought I might like. Well, it was perfect. She knew exactly what I wanted after only knowing me for a few minutes. The entire experience was all I could hope for out of wedding dress shopping, and all of the sales associates contributed to my wonderful day. I have not yet been through the alteration process yet, but I hope that they live up to my already high expectations.

Pros: Ambience, service, selection

Cons: Parking, cost

1 Star Rating: Not Recommended

08/13/2008 Posted by backbaybride

I had an incredibly disappointing experience at Priscilla. What used to be "the place" to go in Boston for wedding gowns is now a shabby, second-rate department store relying on the Priscilla legacy as cover. After being rushed to order my gown ("If you don't order today, you'll never have it in time"), I had to make repeated phone calls to obtain a tiny swatch of my material. Repeated questions about swatches for bridesmaids' dresses were ignored (thankfully, I didn't end up ordering there for this reason). The day of my first fitting, I was amazed when I put on a dress that fit like a glove, rather than the skimming A-line I had ordered (I had actually LOST weight, so expected the dress to be loose if anything!), and that also didn't sit straight across the top unless it was tugged and held. Not a happy bride. After leaving, I called and explained the situation to someone at the store, was told that the manager of the store was "unavailable" and then had an exhausting, unsatisfactory discussion with a customer service rep somewhere in Philadelphia, who hadn't bothered to get the fact from t he store, and who spent an hour promising me that if I just gave them a chance, they'd "get it right." Presumably while billing me outrageous amounts for extensive alterations that would have been unnecessary had they simply measured correctly in the first instance (the salesgirl who "measured" me and sold me the dress never made another appearance in all of this, by the way). Despite being told that a senior management representative would contact me after I cancelled my order (and was told I would have to forfeit my deposit, despite their errors), I ended up getting my dress elsewhere and am thrilled with it. It was made the way a wedding gown is supposed to -- with a muslin, by a skilled dressmaker who knows how to properly fit a gown, and who takes the time to do so, unlike the posers at Priscilla who simply want to make a sale and push you out of the store.

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Editor's Review

High-end bridal wear institution isn't for the faint of pocketbook, but if cost's no object, its elegance is worth every penny.  See the full editorial review.

Insider Tips

Know Before You Go

The store requires six to nine months' advance time to create a gown.

More Insider Tips

Directory & Services Information

Parking

  • Street

Hours

  • Mon, Thu 11am-7pm
  • Tue-Wed, Fri 11am-6pm
  • Sat 10am-6pm
  • Sun 12pm-5pm

Payment Types

  • American Express
  • MasterCard
  • Cash
  • Check
  • Visa

Recognition for Priscilla of Boston

2005 Audience Winner - Bridal

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