Pottery Barn
Boston, MA 02116-2904
Phone: (617) 266-6553
- Hours:
- Mon-Sat 10am-8pm, Sun 11am-6pm
Editorial Review for Pottery Barn – by Jackie Potts
In Short
One of Williams Sonoma's three retail branches, Pottery Barn started with dishware and crystal, and then expanded its inventory to include everything from shower curtains and linens to leather couches and bed frames. Everything is cool, in a spare, semi-rustic way, and the chain's customer-service philosophy and on-site decorating advisors ensure a pleasant shopping experience.
Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.
User Reviews for Pottery Barn
05/17/2008 Posted by mcgugisa
Came in to buy a wedding gift off a Pottery Barn wedding registry. I had to find the registry computer, and then fight with the broken printer without an employee in sight to help me. When I finally tracked down someone by hanging out at the cash register, they didn't know where to find the gift or how to use the registry. When I finally found the gift, they said no one was there to wrap it (as advertised) and I would have to come back to pick it up in several hours. I asked for the supplies to wrap it myself, which they dragged their feet about. It took 30 minutes to pay, to get the gift successfully marked off the registry and to print out a gift receipt. When I got home to wrap it, I discovered they had only given me one piece of tissue paper (to wrap a glass decanter), a box that doesn't fit and not enough wrapping paper. If my friend hadn't registered here, I wouldn't have shopped here.
08/09/2002 Posted by Samantha_T
I went in there to spend a gift certificate and I had difficulties spend this $100 on anything of interest. What's up with the Americana hideous kitch? Anyways, Pottery Barn...Restoration Hardware, they look so similar these days, what's the difference? Americans need to learn some individuality and not buy into images corporations feed them. Pottery Barn is great if you're looking for overpriced leather chairs. Pottery Barn is also great..... if you're a leeming.
Cons: Taste, Selection, Value
