Boston Harbor Hotel

04/18/10

UPSCALE HOTEL, GREAT SERVICE!

by ambella1 at Citysearch

Overall, we really liked the Boston Harbor Hotel. It is apointed well, with all of the amenities. It is pricey, especially room service, but usually, you get what you pay for!!

• Pros: Wonderful gym, pool, spa and BEDS!
• Cons: Not in the heart of the city

03/01/09

One of the Best Hotel in Boston

by dsiburian at Citysearch

The hotel was great! The rooms are great and the bed's are so comfortable. I would recommend the room with the view of the harbor if you can afford it.

07/18/07

POOR service and customer service on Jazz Thursday Nights!!!

by mellentine at Citysearch

Talk about your major cluster! We went to see the weekly Jazz performances that take place on a floating harbor raft. The hostess can't control the crowd, service is slow, and the food was cold. Music good, service horrible. No management in site.

06/10/07

Outstanding Concierge & Bell Service!

by kawaka1 at Citysearch

Celebrated Our Anniversary In The City This Time. Typically don't stay in town because of traffic and prices. A rainy day arrival met us with an outstanding Valet (Dave) who greeted us with an umbrella and took care of vehicle, luggage, etc. Front desk staff was thoroughly professional and met our every need. Harbor view room was great. Chef Concierge (Nathan Goff) made my wife and I feel like we were the only guests in the hotel. Nathan arranged a reservation and transportation (due to rain he offered the hotel car/driver) to a great North End Italian Rest. (Cantina Italiana) the first night. Nathan also assisted us with several other concerns/questions throughout our stay. Jose (chauffeur) offered his direct cell number and returned to pick us up after dinner. My wife said she felt like she had been treated like Julia Roberts in Pretty Woman (Barney's service was great in that movie) mostly atrributable to Nathan. Pampered in the spa with a massage on our anniversary afternoon before dinner. Great Svc!! The food and service at the lobby dining room was perfect. Both of us are typically critical having spent many years in the tourism industry. We could find only great things to admire and remark about at this hotel. Close proximity to Aquarium, Quincy Mkt. Fan. Hall , etc. make this location very convenient for a nice weekend get-away. A great anniversary and we will certainly return for a repeat visit.

• Pros: Chef Concierge and staff know how to AMAZE the guest.
• Cons: Don't get to Boston often enough.

03/16/07

The Best Hotel I have been in

by reisb at Citysearch

The hotel was great! When I went to the hotel it looked okay on the outside but it's like living luxury. The rooms are great and the bed's are so comfortable. The bathrooms were clean and the showers were great. The room was calming except and the view of the Harbor was fabulous. The water and food that was in the room was quite expensive. No one would charge seventeen dollars for water in a fancy glass. Anyways I would recommend the room with the view of the harbor if you can afford it.

• Pros: Fabulous
• Cons: Expensive