Joe's American Bar & Grill
Boston, MA 02110-3614
Phone: (617) 367-8700
- Price:
- $$
- Cross Street:
- Richmond Street
- Hours:
- Mon-Thu 11am-11pm , Fri-Sat 11am-12am, Sun 10am-11pm
Editorial Review for Joe's American Bar & Grill – by Citysearch Editors
In Short
With its affordable, straightforward menu of familiar favorites, Joe's is a magnet for tourists and suburban families in need of a break from sightseeing. The interior features lots of wood and an abundance of red, white and blue paraphernalia. All-American fare (steaks and chops, crispy crab cakes, juicy burgers) makes up most of the menu. Popular items also include comfort fare like chicken pot pie and meatloaf, as well as fresh seafood dishes.
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Insider Tips
Where to SitWhen the weather allows, Joe's sunny outdoor patio deck is one of the area's nicest spots for an affordable waterfront dining experience.
User Reviews for Joe's American Bar & Grill
05/11/2007 Posted by dshinson
We requested a table outside, but the deck was full, so we asked for a table near the window to enjoy the view. Drinks arrived quickly, but the service fell after that. Our server pigeonholed us as a table of guys who wouldn't complain about unconcerned inattentive service. He never took off his sunglasses - inside. After dropping butter into one person's lap, he swore and then laughed about it. We asked for more bread he forgot, and we had to wait 20 minutes in the empty dining room to remind him when he finally checked on us again. Steak sandwiches, ordered medium-rare, all came out well done, three complete with the onion rings we expected, and one without them. Our server did not check on us until halfway through our meal. We saw him drinking soda in the bar and chatting with staff on the patio instead. The check arrived, not separated as requested, so we wrote out totals for each card. When he returned with them, he dropped one ticket book onto the table with one pen for all 5 checks. When we added up the totals, he had OVER-charged us by $21! Our server was MIA, but when we asked for a manager, our server appeared instead. When I told him we were unhappy about the service and being overcharged, he got angry and started arguing back. He listed off things he thought he had done well and tried to justify his "mistake in math". He actually said "I got your drinks on time, your food was good, now you're gonna drop all this on me?!" We were speechless. When I began listing our complaints, HE WALKED AWAY while I was talking! Still no apology. A manager finally came over and was very apologetic and polite, but told us the server was a "veteran", a good guy. He removed the extra $21 charge and took 1 clam chowder and 1 beer off our tab. None of us will ever go back again. While the manager was polite, our server's rudeness was shocking, Don't let the white linen tablecloths fool you, you will get better service in a grade-shool cafeteria.
Pros: Nice View
Cons: Rude Service
12/21/2005 Posted by kramer32g
I had been going to Joe's all summer because of the GREAT location. This place has the best burgers in town and a great beer selection. During the winter, the patio is closed, but the inside seems to get even better. The specials are out of this world. I had a swordfish provencal, at my waiter's recommendation, with beautiful acorn squash. I would never expect food like this to come out of Joe's. A week later, I recieved a thank you card from my waiter. A PERSONALIZED NOTE FROM A RESTAURANT !!! In Boston! That just blew me away. The waitstaff is always knowledgable and attentive, but I have no idea why they wear kitschy american flag ties. One of the best places to eat in the summer, but well worth it all year-round. (if only for the complimentary hot chocolate shots served at the end of every meal)
Pros: Burgers, View, Staff
Cons: busy on weekends
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