08/12/08

I've never felt more DUPED!!!!

by TakeItToTheWeb

So my 2 year membership expired last December. I was glad because I really didn't enjoy the gym. They made a bunch of changes switching all the equipment around and it was 100 percent different from when I first started. So here it is in August, 9 months since my membership ended and I have a debt collection agency after me. Apparently Planet Fitness still continues to charge you (at a discounted rate) even after your membership ends. I only found this out because I switched credit cards. I looked back at previous statements and sure enough I was being charged 19 bucks a month since my membership ran out. So they tell me that I need to fill out a form and cancel in person or write a certfied letter requesting my membership be cancelled or they go on charging you. This is stange to me considering my membership ENDED in Dec.

Whatever , it is what it is. I don't always check bank statements. And when I did I guess I didn't notice the 19 bucks being withdrawn. So all in all I lost about 180 dollars because I officially didn't cancel my membership even though it already ended. I don't know if other people fall into this trap or Im the only one. I just don't think its too much to ask for a letter telling us the situation right around the time our membership is due to expire.

03/07/05

Membership staff dreadful

by jenyon412

I joined, however, despite the incredibly nasty head membership staff person because the classes were so interesting: mat pilates, karoake spinning, and a favorite (much to the surprise of people who know me), cardio-striptease.

Unfortunately now Crunch has been bought by Bally Fitness. While this has expanded the venues (for which I am pleased), it also means the interesting classes are gone, and I don't plan on signing up here again.

• Pros: Formerly classes
• Cons: Classes gone, Nasty membership ppl, Really loud music