Boston Omni Parker House Hotel

Message from Boston Omni Parker House Hotel

Located in the heart of downtown Boston

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The Boston Omni Parker House hotel is proud to celebrate its 153th Anniversary as America's longest continuously operating hotel: 1855-2008. Located on the Freedom Trail, it has hosted world luminaries such as Ralph Waldo Emerson, Charles Dickens and John F. Kennedy. Relax among soothing hues, richly colored fabrics, custom cherry furnishing and well-polished heirlooms in one of our 530 restored guestrooms or 21 deluxe suites. Famous for the birthplace of the Boston Cream Pie and Parker House rolls, the rich culinary heritage of Parker's Restaurant lives on with an exciting new menu of savory American cuisine. Walk in the shadows of Charles Dickens and see where he gave his first American reading of the Christmas Carol or dine in Parker's Restaurant at the same table where John F. Kennedy proposed to Jacqueline Bouvier. Come and stay with us and become a part of our legend.

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Editorial Review for Boston Omni Parker House Hotel – by Citysearch Editors

The Scene
Opened in 1856, Omni Parker House is now billed as the longest continuously operating hotel in America. It's a historic landmark with a long list of celebrity guests. Among its many claims to fame, the Parker was the city's first hotel to have running hot water and an elevator.

The Details
The hotel reportedly spent $70 million in restorations in 2001, an upgrade from top to bottom that included bringing the hotel into the new millennium by wiring it for computer modems, voice mail and cable TV. Dine at Parker's, the hotel's restaurant that once served legendary literary figures Dickens, Longfellow and Emerson. For more casual dining and drinks, sit down at the Last Hurrah or visit Parker's Bar.

Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.

Insider Tips

The Extras

Have some time to kill? Go for a stroll on the Freedom Trail.

Know Before You Go

Young guests are guaranteed to be pleased with offerings like gift bags and video-game systems in every room.

User Reviews for Boston Omni Parker House Hotel

Citysearch (16), Fodor's (18 ), Judy's Book (1 ), Trip Advisor (254 ), Epinions (4 ), All (293)

Horrible Customer Service and Terrible Room

04/18/2008 Posted by hudsoncooper

I admit I am a bit picky but it has never been so bad that I felt I needed to warn other people. I was excited to stay at this fabulous historic hotel. What a nightmare! For $269 a night it was ridiculous. - twice I called a bellman and after 30 minutes no one ever showed up I moved the bags myself. - the room was so small I had to walk sideways between the double size bed and dresser and could only enter the bed from 1 side as the other was against the wall - this was a standard room! - construction started at 6:30am with hammering and drilling, at 8am I thought they were going to come through the wall - the in wall heater unit was terribly loud and smelly - there was often only luke warm water (4 days out of 6 it was cold) - turn down service only occured 3 of the 6 nights - the window in the elevator landing looked directly into our bedroom and there were no sheers, only a blackout drape so we never had daylight - the sheets were rough and the pillows so firm my head bounced back up - the bathroom was so tiny, the shower curtain was partially covering the sink - the mirror on the wall in the "hall" was placed such that you could perfectly see from the bathroom to the bed or vice versa and the night light from the bathroom was shining directly on the pillows at night so we had to turn it off. - one of the drawers on the nightstand didn't open at all - and watch out for the bellman! My bag was out of the taxi and handed off to the bellman inside before I was even done paying the cab driver, which meant extra tipping. By the way, there are stairs up to the lobby from the school street entrance... I won't even get into what a mess the meeting events were! Newly remodelled, HA, they need a new designer!

Pros: Location is good

Cons: everything else was terrible!

Best Boston Experience

06/23/2007 Posted by suesdestination

We often head in town to enjoy the city and always visit the Parker House. Its quite a special place where we always feel as though the staff is welcoming us to their own home. Be sure to take time to have breakfast in Parkers Restaurant as we rate it best of any hotel we have been. If you like history you will love Boston and the hotel is right in the heart of all major historical sites. The beds are wonderful and much of the historic feel of the hotel still remains but you dont sacrifice any services or things we all like today. We would choose the Omni Parker House every time we visit the city without question its a genuine Boston experience. We even recd special gifts for booking online from Omni and even special coupons for weekends after signing up for the select guest program.

Pros: Location, Food,Bedding

Cons: No Pool