Joseph Gann Jewelers
Boston, MA 02108
Phone: (617) 426-4932
Message from Joseph Gann Jewelers
Exceptional Jewelery Since 1933!
- Hand Selected Diamonds
- Great Selection of Watches
- Wedding Registry
Paid advertisement by Joseph Gann Jewelers.
Editorial Description for Joseph Gann Jewelers
Downtown Crossing jeweler has been selling premium diamonds, tableware, giftware and watches since 1933.
User Reviews for Joseph Gann Jewelers
04/18/2008 Posted by bostongirl15
I recently went to Gann Jewelers to look for diamond earrings because I had read a few positive reviews. An older gentleman helped me out. He was curt at first which made me wary but I decided to look anyway. I tried on 2 pairs and he told me he didn't want me to try anymore on. I wasn't sure why. I actually liked the first pair I tried on and was going to buy them, but I refuse to buy something from a place that has terrible service. I thanked him for his time and walked out. Descenza has much better service. Their staff was helpful and friendly and they have a great selection. Don't waste your time with Gann.
Pros: None
Cons: Bad service
09/25/2007 Posted by ems82
I went to Joseph Gann looking for a citrine ring for under $700. Citrine is not an expensive stone, so several other jewelers I visited had shown me their in stock selection and stopped there. At Joseph Gann, Matthew spent an hour going through catalogs of settings with me to find exactly what I wanted. When the band I wanted didn't come with the setting I wanted he had the manufacturer combine two rings just for me. The level of service I received for such a relatively small purchase was remarkable, and my custom ring is absolutely gorgeous! The accent diamonds have incredible sparkle when many jewelers would have used lower quality stones. Matthew was extremely patient and helpful throughout the entire process. I never would have thought I could have a custom piece of jewelery within my budget. What a wonderful discovery! Of course such wonderful customer service is smart business: I will definitely go back, I've recommended my friends, and I told my boyfriend that Matthew is the man to see for a certain jewelry purchase down the road! A+ all the way!
Pros: customer service, high quality jewelry, no attitude
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