“However, the selection is small and despite his claims to have a huge supply of diamonds the selection presented to me was of high quality but low volume.”
“After an unsuccessful attempt at buying a ring online (I bought a ring that was far too big and had to return it...)”
“We were so impressed with his service we bought a diamond from him and were given the most wonderful tour and advice about the diamond world.”
“His rationale was the the extra money would not make the design much more elegant and it is not worth putting pressure on the bank account for an incremental improvement.”
Best Jeweler in Boston, you will NOT be disappointed.
I would highly recommend Serjeo. I went to the jeweler that made myoriginal wedding rings. As it was my10 year anniversary, my husband and I decided to get them reset by her. Long story with her that I won't go into as there isn't enough space, ended up with us getting our old setting back ruined and the stones lose.
I didn't know where to turn to get them fixed. I did a google search and up popped Serjeo's name and all those nice reviews. I wasn't sure about them, but decided as all I had was a bunch of stones and a setting that I couldn't use, the situation couldn't get any worse.
Well, Serjeo took his time and examined my stones, pronounced them real (wasn't sure after the way the other jeweler acted shady) and asked me what I wanted. I showed him pictures and he took out some settings he had and we modified them slightly to accommodate what I was looking for. He said they would be ready in 2 weeks and charged me a very reasonable price, he showed me what the price of gold was going for at that moment so I knew he was being honest from the start. He took my ruined settings and gave me money back for them, again, showing me the price right there.
I went and picked up my rings as promised and they look absolutely amazing. I cannot tell you how many comments I receive on them and how many people I tell who to go to for their jewelry. There are a lot of unethical people out there but Serjeo is not one of them. He is in fact a master craftsman and a pleasure to do business with. I cannot say enough nice things about him. I took a chance knowing nothing about him except these reviews and I can say, I am so pleased I would recommend him and his services to the world. Wonderful working with you Serjeo. If anyone bumps into my husband, mention to him how lovely a 40th birthday gift from Serjeo would be!!
Thanks again, please everyone, save yourself time and energy, go to the master first and you will not be disappointed!!!
A pleasure to work with.
Serjeo has been such a pleasure to work with. My fiancee and I heard about him from a friend that bought his engagement ring there. I had a picture in my head of my wedding band and couldn't find it anywhere. Serjeo immediately accommodated my request and 2 days ago we picked up our two rings for the wedding. My ring is light and comfortable, sparkly and beautiful. My fiancee's ring is sturdy and fits his hand size well (i often thing men's rings are too clunky).
Serjeo cleaned my engagement ring (that we got somewhere else) and it sparkles so much now. He said to stop by anytime and he will clean it and my new band.
His prices were in line with other jewelers... except he makes everything from scratch and it is custom done.
Kudos to Serjeo. He understands the drama of weddings and does his best to make getting the rings a seamless process.
Grandmother's Pearls (08/07/10). I have been going to Serjeo for a couple of years now and he always makes me feel like a queen. It’s becoming a tradition- every year I shatter one of the tiny rubies that are in my wedding band. (I work with my hands a lot, so it’s to be expected.) This year, I also took my grandother’s pearls to Serjeo to be repaired. Needless to say, I would not leave my grandmother’s pearls with just anyone. Serjeo explained why the clasp had broken- apparently a defect in the original clasp. I always enjoy Serjeo’s detailed explanations and the results are always flawless. He clearly knows his craft. Do not hesitate to go to Serjeo!
Second Time Around, Another Great Experience. I've written a past review of Serjeo and someone (a competitor, probably) came along right after and said that the reviews are suspicious. I'm here to say that all these rave reviews are genuine simply because Serjeo's one of the best. The first time around was when I had Serjeo collaborate with my fiancee to make her engagement ring. This second time around was for her wedding band and a refurbishment of my father's band so that I can wear it. My fiancee was a little hesitant that Serjeo would be able to make her a wedding band that fit with her engagement ring because it was an asymmetrical design (you can find it on flickr by searching "engagement ring serjeo"--CitySearch won't allow me to post the link), so she was expecting to have something made that she would make separate. Apparently Serjeo had thought about this all well in advance because the moment Sam mentioned not being able to have the two bands together, Serjeo told us what he had envisioned for it. We deferred to his judgment and couldn't be happier--the rings look beautiful together and my fiancee can't wait to get married so she can wear them together. Of course, Serjeo's work on restoring my father's wedding band was great as well. He took it from a well-worn and tarnished band to a family heirloom. Again, it was another excellent experience: the right price, flexibility with scheduling, and the highest level of customer service. Serjeo knocks himself out to make you happy. We couldn't be more pleased with the results and I take every chance I get to recommend him.
So far...so amazing!. Ok, sitting at my office computer as I have just picked the ring up from Serjeo. It looks amazing, I had pictures of the design I wanted for him to work from. It was a design I saw in another jewelry store (that was going to overcharge by $8000 by the way) and the ring I saw in that store looks identical to the one that Serjeo has produced for me. I was doubtful that the subtleties of the rings simple yet elegant design would be copied perfectly and that the quality of the work would match that of the high end jewelers like Cartier, Tiffany & De Beers. I am very, very satisfied with not only the quality of the work but also the service provided (pre-production attention, mold viewing etc). Serjeo has provided me with an official appraisal of the ring for me to provide to the insurance company as well as all the relevant documentation such as the GIA certificate and the invoice. If I had one complaint to make about the experience with Serjeo is that the time to create the ring was no quick turn around. However, this is due I believe in part to mix up with the GIA at the beginning (see my first review) and also to the fact that because he does all the craftsmanship himself. Evidently he puts so much care into the pieces he creates that with so many customers it is imperative that you book him well in advance of any scheduled proposal date. When I came in today at one in the afternoon he had been working the previous night till eight in the morning, he went home to shower and then returned so he would be able to see me and his other appointments. All in all, I am very happy with the quality of work and will be using him now for all commissioned pieces, my faith in him to produce the results at a superior standard are now concrete. Not only is he a true artist but he is also a gentleman to work with. Thank you Serjeo! - Alex
So far, so good (part 2).
I had a meeting with Serjeo scheduled for this Saturday to see the mold of the ring. I had an email from his secretary/PA on Monday telling me that the mold was ready ahead of schedule and if I was free I could come in on Wednesday (today) to see it. Being a little nervous/unsure yet excited to see how it would look I decided to take the early appointment. I was expecting to see an imprint of the ring itself and have to use my imagination of how it would look in the form of a ring, I was a little confused when Serjeo took out a little plastic box with an orange ring inside it. Asking me to handle it carefully (as many people accidently break it) to inspect it, it was the exact design of the ring I had commissioned. The ring looked amazing, despite being sculpted out of orange wax. He explained how the colour tricked the eye into seeing it as being bulkier than it actually was due to the wax not showing the depth and lines of the ring as metal would. Regardless, with a little imagination (especially when he placed the diamond in the wax mold) I was able to see how it would turn out. I am now more confident than ever that the ring is going to look fantastic and can not wait to see the final version in a couple of weeks.
I am telling you...I would not get this service at Cartier, Tiffany or any of those other jewelers here in Boston.
I don't think I would get this back home in London either, none of my friends back home have had this kind of experience and if they did it would probably cost them a pretty penny.
I will write one more review in a couple of weeks when I see the ring, this is a busy time of year for Serjeo (a lot of us guys propose in the spring/summer apparently) though the way things are going I am confident he will get it done in time now.
I can only write one review per email/username so it will most likely be under the name of AJTG3.
So far...so good..
Ok people, first of all any of you who walk into a jewelry store not knowing anything about diamonds deserve to be taken for a ride. Look up diamonds on wikipedia before even stepping into a store to look for your wife-to-be's ring.
I am sure a lot of you see raving reviews about Serjeo below and feel a little suspicious about whether they are genuine or not....which is why I thought I would write a review that tracks my experience.
I am currently waiting on the mold of the ring to be presented to me.
Serjeo delivers the usual good sales man banter "I am your friend and I am here to help you" but he really is a great guy to work with. Only complaint, he is sometimes so busy he doesn?t always call you back right away. (I suppose it is also a good sign that he is busy)
He does the talk about the diamonds he has and will recommend you something that will be of quality and to your budget, not over it. I have a lovely stone selected for my ring and I am very happy with the price.
However, the selection is small and despite his claims to have a huge supply of diamonds the selection presented to me was of high quality but low volume. It would have been nice to have more of a range...
There have been problems with getting stones back from the GIA but this is not his fault and could be contributing to the lack of selection.
His workmanship (he makes the ring for you) is excellent and his style is classic/elegant with a modern twist. A true artist from what I have seen and comparable to that of other designers like Cartier, De Beers, Longs & Tiffany (except without doubling the price of the ring just because of the name).
Before you pay $15,000 for a generic ring (like a million women will own) in one of those stores, go to him for a consultation.
You can get the same (if not better) for less than half price with Serjeo...worth going for a chat.
I will let you know how the ring turns out in a couple of weeks (if he makes the deadline!).
Best Jeweler in Boston. No Contest..
Serjeo is simply the best thing that could have happened to me, besides finding my future wife. I came to Serjeo with an impossible task: I needed a custom designed ring and I needed it fast. And to top it off, I'm a poor medical student. Serjeo graciously worked within my budget and time constraint to come up with an elegant solution that was PERFECT. Of course, my girlfriend is now my fiancee.
The moment I met Serjeo I trusted him. I could tell that he is a master jeweler and he has a wealth of knowledge, experience and pride in his work. There was no pressure to move me into something that I did not want or need. He took everything into consideration and created a beautiful, unique ring that she loves. Whenever I would come to his office to talk about the ring, he greeted me and treated me as if we've been old friends. Believe me, there is something to be said for the man who gets his girl something that is completely custom made. These rings are not your typical cookie cutter rings that you find in the mall. Serjeo opened my eyes and I will come back to him forever - no matter where I end up in my life. It is rare to have an encounter like this. If you live anywhere near Boston and you don't go to Serjeo you are seriously making a major mistake.
Absolutely the best.
My friend recommended Serjeo to me. He spent 6 months looking for the best jeweler and determined Serjeo to be the best. As an electrical engineer, my friend is incredibly meticulous and thorough. His recommendation was spot on. My ring was a non-trivial custom design, but Serjeo went above and beyond to make the design a reality. He is professional and communicates well. His ultimate goal is to deliver a piece of jewelery that will make you happy, so he will give candid advice and try to find what is best for you.
For example, twice he recommended a diamond/feature that saved me money. His rationale was the the extra money would not make the design much more elegant and it is not worth putting pressure on the bank account for an incremental improvement. Ultimately, he argued, if you are not comfortable with your purchase (including the cost), you will have some reservations about the design. His goal is to make you happy. The second time he recommended a cheaper design was with the width of the wedding band. By making a slightly skinnier (and therefore cheaper) band, it would actually enhance the engagement ring. He was right on both accounts. There is no doubt that my wife and I are happy our purchase. He delivered on his primary goal: our happiness.
One indication of an excellent jeweler is that he does not have to advertise. All of his business is by word of mouth. I could not have asked anything more in a jeweler. It is obvious that someone of his talent would be overwhelmed with business if he actually did advertise.
Best jewelry experience in Boston.
My fiance just gave me the engagement ring we had made with Serjeo and it is perfect in every way: price, beauty, fit, workmanship, size, you name it. I brought him an old ring from my great-grandmother made in an antique style and said, "I want it to be exactly like this, but better!" I wouldn't asked except that I believed, based on others' experience, he could do it. And he did, way above expectations, and all for much less money than expected.
Other jewelers had tried to talk me out of what I wanted, or said it was impossible, but not Serjeo. My fiance is an engineer and everything has to have a logical reason: nothing can be a sales pitch, and even he was ENTIRELY HAPPY with the experience. Big, small, old, new, your own design, his design, you're not even sure what you want: doesn't matter, Serjeo will deliver. Go to Serjeo and then go to lots of other jewelers - I promise you'll see the difference before you even put any money down.
Note that he does beautiful designed "everyday" pieces too, and does groomsmen/bridesmaid gifts and a ton of other stuff - whatever you need.
I think the fact that people are signing their names on the comments means a lot about how real they are and how unique the experience is.
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