Dunkin Donuts

11/18/08

Donuts Good, Sweet Rolls Good, Bagels Fair, Coffee taste like tepid, dirty dish-water

by buckaroo169 at Citysearch

The coffee used to be tasty and washed down the donuts and bagels well. I used to buy their coffee all the time. And, I usually spent more money on donuts, sweet rolls and bagels too. It was a good cup of coffee for a fair price.

That all changed about the time they started the [ my coffee tastes better that your coffee ] ad campaigns; the coffee went DOWN HILL fast.

I don't think they used the same roaster as they did before the ads started. I wish they'd put the money into a quality bean instead of ads telling us how good their coffee tastes.

Now, I'll go without coffee rather than drink DD coffee!!!

ZERO STARS!!!!!!! Can I give then a negative star count?

• Pros: None
• Cons: Coffee tastes like something that they should throw out.

04/14/08

Dunkin Donuts has gone downhill

by taycron at Citysearch

Dunkin Donuts used to have the best coffee. There was a time when I could go to any DD's at any hour and get the same smooth cup of coffee. It's not that way anymore. Eight times out of ten I get a bitter tasting coffee. I used buy 2 coffees a day but no more. I'm tired of forcing myself to drink a 2 dollar cup of coffee that tastes like motor oil. I admit that there are times when I break down and want a coffee so I'll take a shot at Dunkin Donuts but I wind up disappointed and scold myself for being so stupid. It's too bad. Dunkin Donuts used to be great. How the mighty have fallen.

• Pros: Sometimes you get great coffee
• Cons: Most of the time it's bitter and undrinkable

11/23/07

Good coffee but they need to work on the customer service

by TE22 at Citysearch

Most of the employees speak poor english and ahve a hard time understanding english. They consistantly screw up my order. Good coffee at a decent price.