Rude Employees, decent food.
For the South Shore the food is pretty good. I agree with the previous reviewer who said that it does not touch Chinatown restaurants. In the 7 years that we have been getting takeout from there, they have never changed the menu. They need to mix it up a bit! Also, their employees need work on their customer service skills in general. Once I was even hung up on! I called to inform them that they had given us the wrong order for takeout and I was told that it was my responsibility to check my order and that if I didn't like it, I should go somewhere else. I took their advice.
Lack of anything better.
There's just no real decent Chinese food in the South Shore. This is a nicely appointed and friendly restaurant with far from authentic items. Prices are average. The owner's have many local contacts and that keeps up its image but the food remains a distant third compared to Chinatown restaurants.