Mastercraft Of New England Inc

Recommends

RoofingSidingWindows

Joined 4 years ago

Response to Chrisdma. Mr. Duffy prefers to use this as a sounding board rather than return my phone calls. We have installed over 100 windows in this E Boston condo without complaint (s).

This installation was done over 1 year ago.

If this complaint is valid then a 1/4" leak on such large windows would allow so much water into his 5th floor unit Mr. Duffy would need a row boat.

I again will reach out through this format and ask Mr. Duffy to contact us to resolve whatever issue he might or might not have

Doesn't Recommend

Chrisdma

Joined 2 years ago

Horrible experience!. Horrible experience. The company that they subcontracted through did a poor installation, failing to add a sill pan, installing a dented arch above the window, and leaving a 1/4 inch gap in-between the stacked windows. This poor installation resulted in significant water leakage. Mastercraft then tried a work around that wasn't to my HOA's specifications and wouldn't correct it. Doesn't anyone care about their work anymore? Use someone else!