Dedham >
Optical Goods > Lenscrafters
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- Categories:
- Contact Lenses, Ophthalmologists, Optical Goods Repair, Oculists, Geriatric Optometrists, Optometrists, Sunglasses, Opticians, Eyeglasses, Binoculars
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Lenscrafters
From The Owner of Lenscrafters
Tips for Lenscrafters
February 18, 2008
Horrible management. Sales associates are clueless. The girl who helped me didn't even know the correct prices for the lens I wanted. Each time she went back to the store manager for "coaching" she came back with a higher price. How do they expect the customer to pay more than $500 for eyeglasses when they don't know the first thing about them. The store manager was impossible. He made me feel like I was the bad guy because I didn't want to fork over the cash. Very snobby kid. They must work on commission there and it shows. Not recommended at all in my book.
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January 08, 2008
Avoid at all costs!!. I have never EVER been as appalled as I was this morning. I walked into the Lenscrafters in Dedham to have my glasses adjusted and was greeted rudely by multiple F-bombs coming out of the back room. The workers clearly have no respect for their customers. I blame the poor management of the place. Mirror had fingerprints everywhere, the restrooms were unusable they were so filthy, and the staff kept staring at me from the moment i walked in. I'm tempted to file a racial discrimination suit becuase I've heard of incidents like this at this Lenscrafters before. Do yourself a favor and go to cambrige eye instead.
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