Sears

Doesn't Recommend

Ted P.

Joined 8 months ago

If you ever have to call them, make sure you have lots of time, since you will be transferred to the wrong dept, and then to another wrong dept, and then maybe to their national sales or scheduling area. Near-total incompetence.

Doesn't Recommend

veruka67

Joined 5 years ago

NOT MY PARENT'S SEARS ANYMORE:(. WHAT TYPE OF PERSONALITY DISORDERS DO MOST OF THE EMPLOYEE'S & MANAGER'S THERE HAVE?

WHEN CALLING ABOUT A PROBLEM WITH A BRAND NEW WINDOW A/C- I GET....

A. THE RUN-AROUND, B. A PERSON WHO IS SO WOUND UP THAT I CAN 'T TELL THEM MY PROBLEM WITHOUT THEM TALKING OVER ME C.A TOTALLY BELLIGERANT EMPLOYEE THAT IS YELLING AT ME.

MY PARENT'S ALWAYS TOLD ME TO BUY MY APPLIANCES, LARGE & SMALL,. AT SEARS BECAUSE OF THEIR GREAT CUSTOMER SERVICE..WELL IT'S NOT MY PARENT'S SEARS ANYMORE AND I WOULDN'T BUY TOILET PAPER THERE IF I COULD! BEWARE THE MARLBORO, MASSACHUSETTS SEARS THE MOST! YOU''LL REGRET SHOPPING THERE!

Recommends

Contributor

Joined 10 years ago

Value-minded shoppers flock to this all-American department store for everything from sheets to new tires.. In Short
Founded in 1893 by Richard Sears, this well-known brand has come to symbolize consumer trust and value. In addition to selling appliances and electronics, Sears repairs major brands (no matter where purchased) in-home or in-store. Do-it-yourselfers can purchase parts or stock up on the exclusive Craftsman tool line. The auto department offers tire, brake, oil change and shock services. A wide range of clothing, jewelry, gifts, housewares, computers, toys and sporting goods is also available.