Boston >Food & Dining >
Catering >Hyatt Regency Boston
One Avenue De Lafayette, Boston, MA | Directions 0211142.353519 -71.061003
Neighborhoods: Chinatown / Leather District, Chinatown, Central, Downtown
A Wonderfull Experience!!! – My family had dinner before the Lion King and it was really wonderfull. The Staff was very friendly and attentive. The food was excellent and the presentation was amazing.
We just had a perfect dinning experience. Even though it was busy, the staff was very aware and helpfull in making sure we were on time to the performance.
If going to the show find another pl – The worst experience of dinning out with family, we had a reservation in advance for five adults. On arrival, we were told that some one called to change the reservation for two. This reservation was made in person and months ahead. Order for drinks took about 30 minutes to serve, some of the drinks were wrong, another 15 minutes to serve the correct drinks. Order the dinner, so that we can enjoy our dinner in time to walk to the theater for the show. Show was to start at 6:30 and we left the restaurant at 6:20 and dinner was never serve. We notice people from the other tables were also complaining about the service. I spoke to a family member party of 8 adults where also leaving without having there dinner serve in time. I would NOT recommend this restaurant for a family going for the show.
Great pre-theatre option – What a great place for a meal before a show down the street, or across the street at the new opera house. They'll even let you nip off for the show and return afterwards for dessert! Good service, too.
Nice – The hotel charges $28 to park overnight, but there's a lot across the street for $18! I would highly recommend ordering breakfast in bed. Very nice hotel with good service.
A good Place – I've stay at this hotel for 17 days in the past month
and I like it. It was walking disting to a lot of good resterants in the area. Service is good, but the should change their buffet breakfast some time, you can only take so much of the same thing day after day. Rooms were great, but they shouldn't charge you $3.50 for a bag of M&M's
I'd stay here again in a minute! – I have stayed here on several occasions and have never been disappointed. Not sure I would call it a bargain (how did someone get a $119. room rate?) but still think it was worth what I paid. Staff was outstanding and I enjoy meeting the other guests - people from all around the globe. Give it a try!
Where is my luggage!!!! – I stayed here on 7/4. For a 4 star hotel, I was very disappointed. At noon I left my bags at the concierge, and went sightseeing. At 5pm I went back (checkin was 3pm). My room still wasn't ready, and I stood at reception for 20 mins while they tried to figure out what they were doing. They finally upgraded me to a suite. But after 45 mins of waiting (and 2 trips to the concierge to get them myself, and finally a call demanding our bags within 5 minutes or we're checking out) I was fed up. We were now late to our meal reservations, and got very late to the Esplanade. Yes I know it's a busy holiday, but if I'm going to pay $150 for a 1 night hotel stay, I expect much better service! I've been soured on Swissotel, and would not return there again.
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