Boston >Phoenix Realty
“Horrible customer service.”
It's been a pleasure working with Phoenix Realty. They only showed me places that fit my criteria and have been available to me since my first call to them. They've been a huge help!
I do recommend renting from Phoenix Realty because my rental experience was so great. They keep things simple which worked great for me. Also, the place I rented from them was GREAT. Thanks again for everything Phoenix Realty!
My tip is to definitely rent from Phoenix realty if you have the chance to. The people are vice nice and help in any way they can. I just started renting from them about a month ago, and I couldn't be any more pleased with the situation.
Phoenix Realty is excellent when it comes to my property in Allston. They have been the primary managers for several years, and I have always been pleased with the service.
Phoenix Realty helped me find a great place. I am very happy to have had the opportunity to work with such professional, and simply nice people.
I am glad I had the opportunity to work with a very helpful agent from Phoenix Realty. She was very professional when helping my roommate and I to find a place to rent. She made the entire process much easier on us. Thank you!
Best Boston Real Estate Website. Huge selection of apartments and great customer service. Website is super useful and the best one I've seen. They found me a great apartment and negotiated a great price.
Wasted my time. I just wasted a half hour talking to a realtor who wouldn't tell me if there was anyone living above the unit I was interested in seeing. In my mind, it's a pretty simple question - yes or no! He went on and on saying the building used to be a single family but is now a three unit home, blah blah. I really don't care, please just answer the question. Ridiculous.
Any other realty company will do.
Phoenix Realty apparently holds the record for most disgruntled employees. I have dealt with numerous phoenix realty agents in the past month, and every last one I've deatlh with wasl very short tempered. I don't know if it is the high stress of a realty job or narcotic use.
If you do get sold on an apartment, expect no further contact with them, because they will drop off the face of the earth.
Do yourself a favor and go elsewhere. And this guy Ken thinks that he can undo the damage of his irate workers, he is only doing damage control because someone called him out on it.
Look at the reviews, the sum of their knowledge is quite easily understandable: GO ELSEWHERE.
Don't waste your time with these people. I made an appointment to see an apartment and called 4 days before to confirm...no call back. I emailed...no response. I called constantly for 3 days EVEN the day of the appointment and no avail. Realtor NEVER showed nor called back so we ended up seeing the apartment ourselves, which was probably better!
And if you write a response saying "I can't respond/address this because i don't know who you are referring to"...leave me a number where someone will actually pick up and i will be MORE than happy to tell you who this particular employee is!!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!