Boston >Beauty >
Spas >Toscana European Day Spa
231 Newbury St, Boston, MA | Directions 0211642.350006 -71.081942
Mon-Fri: 9:00-6:00 Sat: 9:00-6:00 Sun: By appointment only
Neighborhoods: Back Bay East, Back Bay
Would not recommend Toscana Spa - very disappointing! – I visited Toscana with a friend to celebrate our birthdays in mid-November and we would not return again. They seemed very disorganized, as though we were walk-in customers that they weren't expecting, even though we both had appointments for facials, manicures and pedicures. They stood around for awhile discussing who was going to do each service for us while we sat there and listened to them and their confusing conversation. They finally took my friend for a facial while I sat there for 45 minutes waiting for the only manicurist they had that day to finish with another customer.
Unbelievable, while I sat there, one of the women that works there sat down on a stool and waxed her arms in front of me and another customer. She then walked over and put her hands down in the sample jars of moisturizing creme and rubbed it all over her arms and hands, never bothering to wash her hands before dipping into the jars. It was very gross to watch and unsanitary to say the least. She then proceeded to make herself a cup of tea, drink it, wash the cup in the bathroom sink, dry it with the towel she had used for the waxing and put the cup back out on the ccounter for customers to use. It was just disgusting. the spa area was dirty and unorganized with boxes sitting around on the floor and dirty towels in the pedicure sinks.
To top it off, the credit card machine was broken so after being there for 3.5 hours, we had to scramble to find a cash machine to pay them. While the spa services provided were acceptable, our overall impression is that the place is poorly run, unsanitary and not veer client-centric. Don't waste your money or time at this spa.
very bad spa with bad owner – i went to this european place i heard is the best but when i went there i was talking to the recepsionist she said sh s the owner anyway she get no customer service when she was talking to a customer she took me for a facial it was the worse facial i never had to be onest i don t thing she know what she was doing and she keep sayin sh s been doing it for a long time i get out the some way i come in i didn t feel anything done to my face and she keeps talking in her cell phone when she was doing my facial first of all that s inprofessionel for a european spa i get charge to much money for a bad service in advice from me don t go there if u care about ur face u probably get some kind of desease
Great Find! – I stopped by Toscana last week for a wax and pedicure. The place is clean, tranquil and European-looking. I had an extremely through pedicure done by Christine. She also did a great job cleaning up my eyebrows. Front desk staff was friendly and accommodating.
Amazing Waxing on Newbury Street – I went to Toscana for the first time based on a friend's recommendation. I absolutely loved it. I had a wax done by Christine. She did a great job and was very attentive. She did a full check over before moving on to the next area to make sure no strays were left behind. In addition to my usual wax areas, I also got my eyebrows done. Christine is a wizard at perfectly shaping eyebrows. She is also very pleasant and friendly, that I sometimes forget that I am there being waxed. I highly recommend stopping by and checking it out for yourselves. The place is so gorgeous. It has very beautiful decor, and the ambiance is spectacular.
Best Manicure & Pedicure Ever! Best Spa on Newsbury St. – I have tried several salons in the area but none of them comparable to Toscana (recommended by my friend). This place was warm and relaxing. I have also found that most upscale salons can be very snobby, but the owner and staff at Toscana were total sweethearts. I really felt welcome here. I got a pedicure and manicure done by Christina. She did an amazing job. She took her time to give me the best massage and the the paraffin wax treatment. I really enjoyed it. I also have Christina waxed my eyebrows and they came out fabulous. I already made another appointment for my next visit to see Christina again. I have never written a review, but I really really love this place so I thought I had to share.
Doesn't get any better! – I found Doina by reading these reviews. I was looking for a good eyebrow waxer and facial provider. Having visited numerous "name" salons on Newbury St. and in Boston, I found Doina provided the best facial I'd ever had! When she recommended I might benefit from Eminence products, I had faith she was trying to help my skin not just sell me something for the sake of selling. They are organic and I love how the products work and feel. I highly recommend Doina at Toscana.
Troy is fabulous!!! – After years of razoring and dry cutting my hair it was looking like burned hay at the ends.
I booked and appt with Troy at Toscana to get a trim and highlights. He cut it wet and shaped it dry and gave me warm caramel highlights to complement my dark hair. I also got a deep conditioning treatment by this french organic company called Rene Furterer. He actually listened and left my hair long and after it was said and done, it was so incredibly soft and full and most importantly healthy. I love my haircut so much. I'm only going back to Troy from now on. My hair has never looked better
Doina evened out my sun burn!!! – My boyfriend got me a gift certificate to Toscana for a facial with Doina after we came back from our vacation. I have to admit I did burn my face a little in Hawaii and I needed a calming treatment to even out my skin tone. Doina used this amazing Sothys facial and I walked away with totally even, flawless beautiful skin. She even gave me samples to take home and recommended what products I need without any sort of pressure to buy anything. I am so thrilled about Toscana and I loved meeting Doina. She is truly an expert in her field. I booked another one in 3 weeks!!
never felt better – I was visiting family from NJ for 2 weeks and needed to relax, after searching a few reviews I picked Toscana. I received an 1 hour massage that I needed so bad. I absolutely loved it and didn't want it to end, Kate was amazing. Even my husband came the next day to get a massage as well. When he went for his massage I didn't want to sit and wait so I got a facial by Doina who is terrific, she is friendly and very helpful. A few days later I went back to get my hair cut and highlighted by Troi and he is he best stylist I have ever met. Everyone has complimented my hair since.
Doina gave me an organic facial and I bought all these products that I can't find now that I'm home. She promised to ship me anything I needed once I'm out of them and has been true to her word. No shipping and she's thrown in so many free goodies for me to try. I look forward to visiting family and Toscana again!
Excellent First Time Brazilian!!! – I had Doina for my first professional wax. I was scared it would be painful, but it was definitely manageable. Doina made me feel relaxed and did a great job. Believe it or not it was a good experience. I am going back next month for a Brazilian and I am not at all worried about it. Great place. Nice, clean, comfortable, professional. Definitely recommend.
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