(617) 965-6505
1199 Walnut St
Newton,
MA
02461
42.3209
-71.2055
Neighborhood: Newton Center
What People Are Saying About Milalilu
The Editor
Contributor
Citysearch
Newton Highlands boutique sells luxury brand infant and toddler items in an intimate setting.
08/14/09
great baby place
by happygali
this place has very present owners. they have great stuff, and they will help you bring stuff out to your car. which is great if you have a young toddler that you need two hands on at all times.
- Pros: customer service, gear, clothes
- Cons: nothing is wrong
12/29/08
lovely place
by Vancollins
I went there looking for the miamoda cielo because I was having a hard time finding it elsewhere. Not only did they have it there but the guy (the husband of the owner) took me through the whole set up. I wanted to look at his other lightweight stuff and he took me through three different ones. Then once i had made my purchase he walked everything out to the car for me. He had such patience with me, Im a very picky nerotic person when it comes to my strollers. Most places just point you in the right direction but he was so helpful. There clothes and other stuff is really cute too!
- Pros: great customer service, Parking, Not run of the mill, friendly clean, patient
- Cons: small
12/05/08
Surprised by Bad Delivery and Service
by beachspf
I like to support small businesses and saw that this one had great reviews. I ordered a $575 high chair as a gift and the store kindly offers free shipping on all orders more than $100. I specified that the high chair would need to be shipped to the recipient's home instead of my address because I live in a condo and packages are simply left by the front door of the building (while we don't normally have many thefts, I did not want a $575 item sitting where anybody could just walk by and take it). Milalilu called me when the high chair was delivered to their store and said they were going to send it out, but after 3 weeks the chair had still not been delivered. I called the store, they were nice, and said they would send the chair out, so I confirmed the delivery address again. I politely called 3 more times over the month and a half because the chair was still never sent out--each time they said it was still in the store, apologized, and said they would send it. When more than a total of 2 months passed, I called again, they apologized and said they would sent it. When they FINALLY sent the chair, they sent it to my condo--exactly what I had asked them each time NOT to do! The box sat there for a week since I do not use the front entrance to my building and anybody could have walked off with a $575 gift! I was pretty patient about their repeated delays in sending out the item, but sending it to my condo on top of it all shows overall poor customer service.
- Pros: They have great higher-end products
- Cons: My expereince with their service was poor
The Details on Milalilu
Brands:
Products include items from Dwell, Alex, See Kai Run and many other brand names.
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