Boston >Yale Appliance & Lighting
296 Freeport st, Dorchester, MA | Directions 0212242.30255 -71.05207
Neighborhoods: Fields Corner East, South Dorchester, Dorchester
Buyer Beware! Don't go to Yale for your bathroom! Kitchen, yes. Bathroom, no! We recently had a good experience with Yale for our kitchen, but not so much with our bathroom.
They displayed a bathroom vanity in their showroom that was the perfect size and price, so we ordered it. When our delivery date came and went, we called our Yale rep many times over a two-week period.
This turned into a nightmare in that he never could give us solid information on when and if the vanity would ever be delivered. He repeatedly stated over and over again, that "They are not answering my voice mail or email messages." Subsequently, we called Customer Service and were told that the Purchasing Manager would contact us, but that never happened.
Who is vetting Yale's vendors? This is not my problem. I ordered the vanity from Yale. It is Yale's responsibility to deliver. My recommendation: go somewhere else for your bathroom vanity, not Yale's.
P.S. They randomly sent me a $50 Yale gift card as a peace offering, I think, as there was no note attached. There is very little in their store selling for $50 or less. I consider this an insult in that, in order to use the card, I would need to spend even more money in their store! Very tacky.
Editorial Review – Store sells brand name kitchen appliances and offers lighting and remodeling services.
I love the chefs they have on hand! – This is going to be the best home show of the year! I have been to many different show and have never seen a line-up of award winning chef that are going to be putting on demonstrations. Chef Ming Tsai is amazing and I can not wait to see him in person!
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