05/26/09

Could not be better!

by CSMobileUser2

Service was excellent. Food is delicious. What a great cafe. I will be back!

06/09/08

Gem of Boston Bakeries

by goddesszeppelin2

Ok so they are a little on the slow side, but thats only because they are so good everyone wants a piece! The sandwiches are always graeat, though they lack some variety compared to other sandwih shops, but this is a bakery! In Southie no less! I order a midnight madness cake once a month, and its always a good desicion. They are a little pricey, so this is not the place to take a party of 12 out for lunch. But as far as quality, A+ and the staff is always friendly, at least to me... maybe thats because I smile and THANK THEM for working in a bakery and making terrible money with coins for tips. here's a story, I got drunk one night and wrote "SEE ID" all over my debit card.. and alas forgot about it. The next day I stopped into Flour and to my suprise I was asked for ID. I was almost mad and angry because the staff hadn't done that to anyone

else around me or to me ever before, but I was silly to think they woulndn't pay attention to detail like that. LOVE this place till my funeral day********UPDATE about 1 week later*********

I went o this bakery almost immediately after writing this review and holy moley was I eating these words. The service was slow, and I was rudely treated. They gave me and charged me for 3 sandwiches that were all WRONG not even close and I was at home when I noticed all too late. I was carded again for my debit card and the girl didnt beleive it was me! I was even wearing a work badge with my name and face on it and she was so RUDE. I finally threatened to leave without paying simply and a manager helped me. Another girl dropped a basket off the glass case and I piked it up for her and she didnt even so much as look at me nevermind thank me!I brought a little cake home for my friend and it made her gag. Flour, I really thought it was love but I guess it was just a fling!

• Pros: USED to be good
• Cons: service,too expensive

11/30/07

SLOWEST service in Boston

by watson81

The sandwiches are really good, but it usually takes them about 20-25 minutes to actually make them once you've ordered them. It's impossible to go there for a quick lunch. I tried calling in my order, but they forgot to grill it, so then it took them another 20 minutes to grill it. The staff are incredibly rude. -- always acting annoyed when you order. These people outpace the airline industry with their delays and horrific customer service.

• Pros: Good sandwiches
• Cons: Overpriced, rude staff, very, very slow service