Quirk Volkswagen

07/17/11

Excellent Salesman, professional, knowledgeable, #1!!

by Giovanna734 at Citysearch

Most wonderful experience at Quirk!!

I got the VW that I wanted and it was a smooth and pleasant experience. Reggie was my saleman and he was professional, courteous, and he is a true asset to Quirk VW. Reggie further taught me of all the functions and features of the Tiguan - which is a first for me and I have owned a new car or two prior. Everything went smoothly and the experience was one that would DEFINITELY have me return to purchase from him again!!

I appreciate it!! Reggie, and I thank you!!

03/09/11

great experience

by sdf123 at Citysearch

great experience, my salesman bob was nice and thouourgh and knew his product. gave me a great deal too. was just looking but made me an offer i couldnt refuse, and i liked the car alot, so i bought it. thumbs up quirk vw!

02/13/11

Great place to get a used car!!!!!

by Locket99 at Citysearch

This is the first time buying a Jetta from Quirk VW. I have been there before for a service but never to buy a car. Everyone there is friendly, courtous and with warming smiles. Reggie worked with me to get the car I wanted. I was thinking that I wouldn't be able to get a car because I was turned down by other dealers. To my surprise I was able to get the car I wanted and bring it home the same day. Reggie helped me learn all the features in the car and put brings things from my old car to my newer car. I am happy and very grateful for Reggie and everyone at Quirk VW.

09/23/10

Quirk VW in Braintree

by JayWalton at Citysearch

Miguel Santana is an exceptional, consultative salesman. He made me very comfortable from the get go and took the time to get to know me and what I was looking for in a new car. He had me pegged for a CC early on, despite my efforts to make a conservative, "transactional" purchase of a Jetta. I give Quirk VW a high rating and Miguel is the reason for that. He helped me with a difficult situation involving 2 trades, one with significant negative equity. I left the satisfied driver of a new CC, which was really the car that I wanted. Miguel knew it before I did.

09/09/10

The place to go for a genuine saleman and a huge selection!

by mmfitzgerald83 at Citysearch

This was not my first car buying experience so walking into it I felt like I knew what to expect from the dealership, salesman, and what to and not to look for in a car. I can honestly say though I was not prepared for, and was amazed by what I found. I went to a few dealerships drove a few cars and then driving home one night saw a little red Jetta that I knew was “the one.” I talked to the salesman who gave me a good deal right away and said he was going on vacation and that I could think about it and come back in a few days and work with his friend since it was already past closing time that evening. I did just that, got a loan through my husbands and my bank and was so excited. I went back two days later and started the paper work. With each step of the process the salesman put up road blocks. He created unnecessary stress and wanted my husband and I driving back and forth to the dealership multiple times a day for paper work that could just as easily have been faxed and saved us hours in the car and away from work. I finally said “I don’t care if the commission he is earning off this sale is $1.00, it is $1.00 he doesn’t deserve and I WONT pay him or pay interest on for the next 5years.”

Suddenly my search became transformed into a search for a car salesman, I no longer cared about the car, I just wanted to do business with a nice genuine person. I went to close to ten other dealerships in New England looking at many cars and found many that I would have been happy to have but each time it was the salesman that I didn’t fit what I was looking for. Finally, after driving almost 2hours south of Boston and having another bad salesman experience my Dad insisted that we stop at Quirk on the way back because we were driving by it anyway. It was cold and pouring rain and not what you expect in the middle of August but as we got out of our car a smiling face came running out into the rain, Bob Keough. He asked me what I want and I said a Jetta and he said they had 500 and I needed to be more specific. I told him my price range and he showed me a few none of which wowed me. When I found one that wowed me it of course was sold. He asked what he could do to get me in the car I wanted, little did he know that he was already doing it. Just by caring, being nice, and a genuine person. I said I wanted one just like the one that was sold and he pulled one exactly like it except a little newer out of his hat. I didn’t even want to drive it, I was so tired and burned out on car shopping and salesman and mostly disappointment, but he insisted. We got in and he showed me all the bells and whistles and we noticed a brochure for a car seat in the glove box. We noticed 2 of the handles on the ceiling were hanging pretty loosely and there were three small spots where coco had gone flying. He guaranteed me that his service department could shine it up like new and then made sure to point out even though the child had obviously been a “monkey” the previous owners had taken such good care of the car that the rims looked brand new not a scratch in sight!

The moral of my story is that in this economy with car sales being at a 28year low all car salesmen should care about their customers the way Bob Keough does. I can honestly say I will not waste my time going anywhere else, cars are a dime a dozen and quirk has thousands to choose from but a genuine salesman is a diamond in the rough!