04/01/09

Rude Staff and Poor Quality Service

by jlee1976

The manicure was OK, certainly nothing special. It chipped badly after less then two days, so I had to go back to my regular place for a touch up. The woman treating me (i think she was the owner) kept going on and on about how I take care of my nails, in an overly condescending way for my taste. She was pushy and tried to sell me on other things I didn't want. I don't know about you, but I go to the nail salon to relax, not to be schooled or sold to. WONT GO BACK!!

• Cons: pushy staff, chipped nails after 2 days!

03/08/09

Great atmosphere

by cooleyc

Not a Boston native, I made a reservation here for me and two friends while vacationing. I was able to make three back-to-back appointments with only a week's notice. About a 20-minute walk from Harvard Square, we found it easily. The decor inside is great, with brightly painted walls and upbeat music. All three of us were first-timers for a manicure so a bit unsure about what to expect. Michelle was wonderful, giving advice about general nail care as well as helping us choose complimentary shades. The atmosphere was very welcoming, as conversation flowed easily and it had a real small-town-neighborhood-feel. All in all, I was about 95% satisfied with my manicure (it chipped within minutes and the coverage wasn't even on a few nails), though understand that no one can be a miracle worker... I recommend it.

04/24/08

nail salon

by Emilydunn

The owner, Michelle Phoenix, is funny, smart, and knowledgeable about all things "nail". She and her staff are professional, friendly, and attentive to their clients needs and desires. The shop is clean, well maintained with an interesting, bright decor. You know that your hands and feet will be expertly cared for and look beautiful as well.