A Spa Newbury
(617) 262-9464
115 Newbury St Ste 4
Boston,
MA
02116
42.3514
-71.0762
Neighborhoods: Back Bay, Black Bay East
What People Are Saying About A Spa Newbury
User Reviews
JordanNicole
November 21, 2008
WAY to much money for poor service, loud background noise, and EXTREMELY RUDE manager! I can't believe that I subjected my mom to a surprise "girls spa day" that made us miserable.
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kendralauren2
November 21, 2008
I can't say just how badly I was treated at Spa Newbury. From the moment I entered the spa, I was not greeted, the chairs were dirty, they served ice water in thirty degree weather. They not only overcharged me, the beauty treatments I received were only so-so. The owner is a mean-spirited person not suited to running a day spa since her customer service skills are non-existant. She was horribly rude, impatient, and a complete and utter horror of a person. No one could pay me enough to go back there and be mistreated! I went there to relax and unwind after a long and stressful day! I was so upset for hours afterwards. I would expect in this economy that she would be nicer to paying customers.
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christinemichelle28
November 21, 2008
I never had such a terrible experience at a day spa in my life! I will never never go back to this over-priced spa where they treat the customers like garbage. I actually signed up for City search just to tell everyone to avoid this pretentious place. The ower has absolutely no customer service skills, she was inexcuseably rude to me. I only treat myself to a beauty service once in a great while and I am horrified that I spent money on a terrible experience. I was upset for the rest of the day after the owner actually lectured me about tardiness (which was not the worst part, she was rude to me again later), when I was more than 5 minutes early! I had to fill out pathetic forms like I was in a medical office. They cut my services short and when I asked to talk to the manager, the owner blamed me, did not apologize and once again was rude to me! Who the hell does this woman think she is? Does she not know how much money we spend to Relax? I will not EVER go to this place again.
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