07/22/08
Excellent Food & Service
by takemeout34 at Citysearch
My wife and I dined at Incontro this past weekend. We made a reservation 6:30 and were pleasently surprised that we were able to be sat right away. Our server was exceptional. Very attentive and pleasent.
We ordered the baked polenta for our appetizer which was outstanding. Our entree's were even better. My steak was perfectly done, a little salty, but very good. My wife ordered the Tuna. Again perfectly done.
All and all a very enjoyable evening. We will definitely be returning and recommending this restaurant to our friends and family.
- Pros: Food & Service
- Cons: Noise level
05/18/08
Should be called "Incompetent-o"
by incontrosucks at Citysearch
The service here was so bad that after a while, it became amusing to watch this establishment's incompetence. The waitstaff was was rude and incompetent; drinks took 45 minutes to arrive, and we were prohibited from ordering from the bar. What the heck? I was carded three times for three drink orders, and we were not allowed to purchase drinks for anyone else in our party. The mandatory valet service was a ridiculous addition to night that ended up being focused around mocking this establishment's rude, incompetent and unclassy staff their overpriced menu. Never again will I go here, and I will actively tell others to not even give it a chance.
- Pros: Pool tables exist
- Cons: Idiotic prices, Incompetent staff, Rude and Elitist Attitudes (it's Franklin, for God's sake)
03/29/08
Incontro Restaurant
by Shari701 at Citysearch
Wow, I thought I was the only one. I had reservations to there on my birthday. I arrived promptly at 8:00 pm
to find no available parking anywhere. I called the restaurant an spoke with the manager. He said I could park across the street. I told him we had just had a snowstorm, and there were no sidewalks.
He said what do want me do? I said tell the valet to take my car, and hold it until there is room.
They couldn't do that. It was a terrible experience. I wrote a letter to the owner three months ago...no response.
I will never go there. I tell everyone.
