Newton >Studio 291 Salon
138 Adams St, Newton, MA | Directions 0245842.359753 -71.202018
Finally found a great salon!. I moved to the area within the past year and have tried 4 other salons in the area before coming here. I have had different variations of the same haircut for about 8 years and I know what I do and don't like. My hair is pretty short, so it's not an easy cut. Many stylists around here have come close, but Cindy gave me exactly what I asked for. i will definitely be going back there!
Disappointed. I thought to try this salon because it was well reviewed and much closer to home. I researched all the reviews and decided that although there were some unsatisfied customers (i.e. uneven cut, ten minute cut, etc.), I dismissed the reviews as unsatisfied customers which are typical in salon reviews (and maybe a little exaggerated). So here is my experience: The ladies (Kelly, Cindy and the staff) were exceptionally friendly and go out of there way to make you comfortable. I did not have a long wait nor was I ignored by the reception staff, which can sometimes happen on a busy day. The Hair Cut and Color: I regretfully agree with some of the dissatisfied customers. I felt that the stylist was unsure of herself when she was cutting my hair. The cut was no more than ten minutes and my hair was left uneven in places. (I do not care if a cut takes ten minutes or one hour, as long as it is done properly). The color processing was well thought out and turned out fine, but the execution needs some improvement. (I will not get into details here, as it may be a one time blunder). In short, I left the place disappointed. My husband insisted that I go back and have the salon correct the uneven haircut. I did not. Why not? Because I lost credibility in the salon. I would not dare have any stylist touch my hair after making such a basic mistake (as cutting hair without checking that both sides are symmetrical!) You know - the pull the hair strands on either side to make sure they are even test (not done even once). Since I did not have the time or the money to have my hair cut again, I found myself doing the unthinkable -- bringing scissors to my own hair to even out the front and writing this review.
I cannot say enough that we strive to have our guests experience the best service we can offer. Under no circumstances is it acceptable to me for someone to come into our salon and pay for a service that they were unhappy with or leave someone unhappy with the service that they received. We do stand behind our services and gladly offer to redo anything that a guest is unhappy with. Please feel free to contact me at the salon so I may speak in person with you to correct what went wrong. Cindy
Very Pleased!. I have tried many hair salons and upon reading the reviews, I thought I'd give it a shot. I tried to shorter hair cut which I was very nervous about. Cindy, did a great job at paying close detail and ensuring me the cut would suit my hair. In past experiences, I've never loved a haircut upon leaving a salon, but I LOVEEEE the new style Cindy gave me. She payed very close attention to every little snip and cut, I really felt as though she wanted to make sure every strand was absolutely perfect!!! I brought in a picture and she did every I wanted. I can't wait for my next appointment. I highly recommend Studio 291, I will definitely be returning.
I am so glad that you love your new look! It can be very nerve racking making a dramatic change...and you did it with a brand new stylist. I look forward to giving you many great cuts in the future!
Best Hair Salon. Studio 291 is the best salon I have ever been to. My daughter and I got the best hair treatments in the past two weeks. My daughter's hair was a challenge but Cindy stepped up to the plate and made sure that her hair is perfect. Cindy makes sure her clients are happy. She really likes doing what she does and it is reflected in how she treats her customers. When you want to look and feel great but you do not want the "Newbury Street" attitude go to Cindy's!
Number 1 hair salon in the area!!!. I had the same hair stylist for 20 years and after he retired I tried different places until a friend told me about Cindy so I gave her a try. Both Cindy and her staff are very professional. Since I've been going their she is very prompt on Appointments and she does an incredible job!
Have been at this salon twice for color and cut. I am making third appointment now..
So far, so great. Color is nice shade of blond, cut is good as well. I am completely satisfied with results.
As someone mentioned before location is "out of the way", but it is definitely worth the drive.
Great!. I have never written a review before but I felt that I should. Studio 291 is just plain great. A few months ago I got a great new color and an easy and fun new cut. I just went back and got the same great service. In the months between my appointments I received a thank you card and an email with great discounts. I got a free conditioning treatment at my second appointment. Studio 291......nice people....nice work...nice deals. Enough said!
Croooked Haircut. Uh, I don't know what to say. My haircut is croooked!!!! Who does that?! Omg, I hate this place. Don't come here.
We pride ourselves on our attention to detail. I know that it is impossible to make everyone happy. I wish you had spoken up. Don't just pay and walk out with a cut you are not happy with. Or if you were uncomfortable speaking up, call or email later. I would be more than happy to fix the cut if you are not happy.
Love my Hair!!.
My daughter found this salon. She has been going to Cindy for a couple of years now. She kept telling me that I needed a new look and to make an appointment with Cindy. For xmas she gave me a gift certificate. (I took the hint) I finally made my appointment and went to see Cindy last week. I have to tell you I was very nearvous. I have had the same haircut that would be easier to measure in decades than years. I have also never had my hair colored.
Cindy greeted me at the door. She had me sit in her chair and took the time to discuss what I wanted. She made sure I was comfortable with each detail of my new cut and color. After looking at picture and color swatches we came up with a plan. Cindy highlighted my hair with 3 different colors that looked so natural and blended away the greys. The cut is great too. I have received so many compliments from my daughter, friends and co-workers. Maked me wonder how bad i looked before!?!
One other thing.....they use color and products that is sulfate free and veagan. I thought that was a nice extra.
I love my new style. Its pretty, easy to do and I feel younger. Thanks Cindy!
Excellent service - would give it 4 1/2 stars if possible.. I went to Cindy this last weekend for my first time to get a wash, cut and process for the $75 first time coupon. I just moved to the area and normally go to high end salons like MichaelJohn in London, but was looking for something a little more affordable this time round. Reading the reviews Studio 291 looked like a quality but affordable salon. I had an excellent visit! I arrived about 20 minutes early for my appointment but was immediately ushered back for a wash. Mary washed my hair and had a little trouble getting the temperature right, but did a good job. Then I came out front and Cindy and I talked a little about what I wanted done and what look I was going for. The cut she did was fantastic, and the color was very good. But Cindy noticed I didn't think it was great so she took me back, washed my hair and started all over. (Make sure Mary washes your hair, Cindy is great for color but not so great at a wash - my shirt was drenched by the end) I was impressed that she would take the extra time to make sure I loved the new look without over charging me. She was very polite and accomodating. Over-all an excellent place to go. The 1/2 star would be for the decor. Don't go in expecting much. The walls need a new coat of paint and the floors a good scrub. In fact just don't look too closely at your surroundings and you will feel like you are at a luxury salon. Also Cindy does bring her small dog in to work which is very fun, but if you have severe dog allergies, probably not the salon for you.
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