Emerge Spa & Salon

09/14/08

Anna, where have you been all my life!!!

by luatpru at Citysearch

What a find! Anna was the best my hair has seen in years. I had my hair highlighted and cut by Anna, it was the best my hair has looked, and the greatest thing is, that I can REPRODUCE it at home!!!.

She took the time with me, gave me ALL kinds of pointers for me to do with my hair at home, and I can do it! I was happy to set up my next appt with her. She is only there 3 weeks a month, and works in another city for one week. The salon is beautiful, too. And I had the best shampoo also, Marisa gave me such a great shampoo, and head massage, it felt great! I look great! Thanks, I feel so pretty!

• Pros: easy to get to, very nice atmosphere, very professional
• Cons: no parking

04/21/08

Jeffrey does an amazing highlight!

by sportsgirl87 at Citysearch

Jeffrey does an amazing highlight especially for blondes!

I have been going to another posh Newbury St. salon for years and recently saw Jeffrey at Emerge. He had won best of Boston in 2007 but I went on the suggestion of another stylist. I have to say, he did an unbelievable job of highlighting my hair. I absolutely loved it and so did my husband. I never thought I'd change my highlight hairdresser but now I definitely will. He also was very fun to be around and it was a great experience overall.

• Pros: great service and great attitude
• Cons: not easy to park

01/22/08

Poor customer service; overpriced for quality

by bostonspabeauty at Citysearch

While the decor of the spa area is very inviting and relaxing, that's about the only thing going for this spa. This front desk staff is RUDE and pretty incompentent, and no one seems to know how the process works. WORD TO THE WISE: Make sure you call and confirm your appointment and details before showing up, and once you check in. I scheduled a basic manicure with a hand exfoliation ($30 + $15 extra for exfoliation) but they put it in the system as a Delux manicure, which is almost twice as expensive. I didn't verify this when I checked in and got stuck paying for the delux manicure, since the manicurist used parafin instead of exfoliant.

I've been to plenty of spas on Newbury and this one is simply not worth the cost.