Worst service and arrogant bartenders. Wait for 30 minutes to get a drink. Such a bad service... Party breakers.. Not recommended. Waiters were not nice to us..
Great Night Out. I went here last week for a girls night out, the atmosphere was incredible and the food was even better. We were so happy to see a healthy menu including low calorie drinks! They had TY KU cocktails and they were delicious and I didnt feel guilty drinking them. This restaurant is a great place for a special night especially if your calorie conscious. I would recommend it to everyone.
Went with a large group (20 people). Noticed there was no soap in the restroom (presumably used by patrons and staff). Immediately informed the maître d'.
After waiting 2 hours without receiving meals, a 2nd trip to the restroom revealed it was still out of soap. Informed the floor manager, who seemed not to understand the need for soap in a restroom used by wait staff. He simply said there's another restroom and that one "probably has soap." I pointed out the heath code requires soap in all restrooms... he was not swayed.
A final check 1 hour later on the way out revealed still no soap!
Not surprisingly, later that night I developed signs of food poisoning.
OM seems like a good place to go if you want to increase your chances of contracting hepatitis.
If you like to be squashed awkwardly in a small space....
then this place is for you! However, if you prefer space, and the ability to get to the bar for a drink in a reasonable amount of time, please look elsewhere.
I would have left after the first drink if it was not for the $50 gift certificate I had to spend, and I am not one to waste anything. I gave OM 2 and a half hours to change my first impression... the bartenders were rude and disinterested, catering to their own side conversations, before waiting on the clientele in front of them. Drinks were extremely pricey, which is fine if you are getting a decent ambience. The DJ was clearly amateur, and the area to mingle was so small you were squashed into the group you were with and it was hard to meet anyone beyond the person standing directly behind you.
When I think of a fun night out to socialize and mingle, I think of a busy bar, with good drinks, and a good vibe... however this bar brings nothing to the table, except an extremely high tab that none of your friends want to contribute their portion. For Harvard Square, an area rich with options, walk on my friends, to anywhere else.
Don't believe the hype! Apparently this restaurant was good when another chief and management were in control. Some of our food was served to our table stone cold (mashed potatoes... what?) and some even under cooked. Never had sushi quality tuna where some of the medallions were over cooked and some rare on the same plate.
Over priced and not worth the wait for a reservation. If you enjoy an over crowded lounge to be "seen" in Cambridge and don't mind paying $12.00 for a glass of wine that retails for $18.00 a bottle. Go ahead, but skip the restaurant.
I was totally intrigued by the name "OM', gave me peace when i chanted the name first , then we walked in, the waterfall, ambience, the dining room floor, felt like i was sharing moments with living Hindu and tibetian deities. Besides that, service was standard, we got what we needed and never felt rush or delayed anything.Our server knew what he was talking and was happy to share his monents and knowledge since we are chatty people.
Food, the quality could be improved but my Lamb was ready to counter attack for anything, so was the ravioli.My friend had the swordfish and she wasnt super proud of it but the Carrot cake didnt leave her any change to complain.
Overall it was a great experience. The lounge turns out to be in a totally different vibe though,It was around 8 pm when we went for dinner and around 10 the place was jam packed with youngsters.we were just not ready for the sudden change but i guess going past other reviews in different websites, this places is truely a late night place. We wished if that dining transition was handled in better way(noise,took a while to get drinks at the bar).
We were just chanting OM OM when we left. Great hip/trendy place, not for everyone but for us,We will be back soon, Just gotta watch out the wallet little bit!!OM
Best lounge in cambridge area!. I usually go around Boston area but last weekend I ended up with some friends at Om restaurant and lounge in Harvard sq. We had an amazing time we loved the lavender Cosmo, the purple rain and spring rolls, the service was amazing + music and environment fun! I highly recommend this place!
Faithful Patron!. I have been a patron of Om for the last two years. I was amazed when I first started eating dinner there by the food and the service quality. I had noticed in the last 6 months there had been an inconsistancy with the food quality. The other night my boyfriend and I headed in for dinner and were greeted by the newly hired GM of OM. Of course he wanted to know our opinons on the food and service. We continued to have a very welcoming conversation where he explained the transition the restaraunt is going through and the new changes for the restaraunt and lounge in the near future. Proceeding the lovely conversation shared with the GM we shared a peaceful meal. Both of our entrees were cooked exactly as we asked (lamb and pork) as well as an extremely attentive watier and support made this night simply great. No matter what we get for dinner we always have to order a dozen pork Momos- YUMMY! As a patron Im very excited! Im excited to share many more fun nights with my boyfriend and friends at OM! My faith in OM has been restored!
Overly indulgently hip and fun!. Great food with wonderful presentations that delights the taste buds and pleases the eyes. Awesome creative drinklist that is not overly priced. I especially enjoyed the service of the friendly staff. The bartenders knew many other drinks besides the house specials, the servers were expiditious and delightful, and management was so warming and understanding of our needs. I will definitely be back for more.
Poor Customer Service, Rude Staff, Ok food!.
I organized an event for 70 people. The contact Leah was rude, inefficient, and unorganized.
I was shorted my proposed order of platters of appetizers, when inquiring about our order the wait staff said ?sorry we don?t keep track of that.? When I tried to speak to the manager, I explained the situation he refused to help. When I told him we are supplying him with 70 customers at a time which the lounge would be empty and I all asking for the platters I was promised. He stated? ITS FRIDAY AND WE DO GREAT BUSINESS AND WOULD DO FINE WITHOUT YOURS?
TERRIBLE customer service!!!!! The worst I ever had, he was rude yelling in my face and recommend DO NOT HAVE AN EVENT AT THIS LOUNGE !!!!!!!!!
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