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Ruth's Chris Steak House

45 School St, Boston, MA | Map it  

02108 42.357701 -71.059400

(617) 742-8401 | View Website

  • Hours

    LUNCH Monday - Friday 11:30 am to 3:00 pm DINNER Monday - Thursday 5:00 p.m. to 10:00 p.m. Friday & Saturday 5:00 p.m. to 11:00 p.m. Sunday 5:00 p.m. to 9:00 p.m.
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4

out of 5

4 Star Rating: Recommended

30 Reviews

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My Rating

Our famous steaks are seared to perfection at 1800 degrees

Features

Neighborhoods:
Central, Downtown
Categories:
Restaurants
Cuisine:
Steakhouse

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Restaurant Special Features:
Dine At The Bar, Bar Scene, Carry Out, Fine Dining, Business Dining, Date Spot, Group Dining, People Watching, Notable Wine List, Special Occasion Dining, Local Favorite, Private Rooms, Romantic Dining
Payment Methods:
MasterCard, Discover, Visa, American Express

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Review Highlights

ambiance
85%
“we were seated downstairs in a cozy room and while there were a lot of people there it wasn't too loud or boisterous.”
dessert
100%
“The apps were ok, the shrimp was very good, but the tomato and basil was perdestrian and the crab cakes where better at other steak houses.”
drinks
66%
“Ruth Chris provides a delectable array of fine food and cocktails, but the horrible and condescending service made for an overall undesirable dining experience.”
food quality
82%
“the creme brulee was a perfect ending to my meal.”
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menu variety
100%
“You know where you are going and what to expect, good service, good food, and a particular menu.”
overall
100%
“great restaurant and just an all around great experience.”
return potential
0%
“will never return and I would never recommend Ruth's Cris (or at least the location in Boston).”
service
71%
“My fiance and I are cursed with terrible service when we dine out and we have never experienced that at Ruth?”
value
50%
“Ruth's Chris is pricey but nice” View Less

Reviews for Ruth's Chris Steak House

CatB

Member since Aug, 2010 View Profile
2Reviews
0Photos
Joined 2 years ago
5.0
August 13, 2010

Best Steak. I was meeting with a recruiter for a job at this restaurant and love it. The price is high, though, but the best thing is I don't have to pay. I had the seafood gumbo for appetizer, Ny steak for entree and cheescake for desert. They are so delicious. Especially, the steak: tender, fresh and juicy.

the place would be recommended.

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asianfoodaddict

Member since Dec, 2007 View Profile
5Reviews
0Photos
Joined 5 years ago
2.0
May 09, 2010

Disappointing. I've eaten at dozens of Ruth's Chris locations over 20 years and my first experience with the Boston restaurant last night was disappointing. My ribeye was not up to the quality I am used to from RC both in flavor and texture (too tough) and the sides were off. The creamed spinach was watery and the au gratin potatoes were a little underdone and also a bit watery.

Compared to NY, SF, NOLA, and many other locations, this one is a step or two below.

The server and the service was very good and the atmosphere was quite nice, but I probably will go elsewhere next time, perhaps to Flemings.

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Andre Vasconcellos

Member since Sep, 2009 View Profile
2Reviews
0Photos
Joined 3 years ago
3.0
September 10, 2009

Great food. A little overpriced. Great food. First a fantastic, almost raw, tuna in a spicy mustard sauce with julienne of carrots, turnip and ginger. The excellent steak, which came in a hot plate with bubbling butter, almost melted inside the mouth. But I find the service a little rude and careless. The real good and warm wheat bread came too late, after the entrée and in the end the waitress forgot to bring me the change making me ask for it.

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0

kgib1182

Member since Jan, 2008 View Profile
10Reviews
0Photos
Joined 4 years ago
4.0
November 10, 2008

Very good. I have eaten here frequently, both for business dinner and lunches. I have had ok service and I have had excellent service...it has varied, but the food is always excellent and the restaurant is always clean. I must recommend the grilled cheese on the lunch menu...I know a grilled cheese is ridiculous, but it really is out of this world!!! Don't expect a cheap meal here, but do expect yummy food!

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BSinSE

Member since Oct, 2008 View Profile
1Review
0Photos
Joined 4 years ago
2.0
October 05, 2008

So many strikes against, you couldn't pay me to return.. My wife and I ate at the bar and had a very poor experience. Frustrating at every turn. 1) Original piece of meat was low quality and overcooked. 2) Replacement was raw (cold inside and out). 3) Plates were dirty. Couple next to us went through 5 in a row that were not clean.

4) Didn't bring out new sides. Somehow mashed potatoes and mushrooms that have been sitting on our table for a half hour before my meal was right didn't excite me.

5) When the bill came I commented that I was surprised they didn't remove my steak. The bartender all but called me out to rest of bar asking loudly, "So you want me to take it off?" Very poor understanding of customer service.

6) After paying bill and deciding never to return, I wanted to let the manager know about our experience. The hostess tracked down the manager and we had a conversation in a hallway out of earshot from customers, waiters, etc. Apparently the manager was so 'distracted' by people coming and going he couldn't look me in the eye while we were speaking.

7) This combination of poor service, ill prepared food and uncleanliness at their price point is unacceptable.

I will never return and I would never recommend Ruth's Cris (or at least the location in Boston). More accurately, I will actively discourage others from trying.

By way of background, my wife and I live in Boston and dine out 2-3 nights a week. We're well known at quality spots (Stella, Oak room, Bristal, etc.) and at more reasonable spots. This is my first post, primarily because the experience was so unsatisfying.

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