Ruth's Chris Steak House
Boston, MA 02108
Phone:
- Price:
- $$$$
- Cross Street:
- Tremont Street
- Hours:
- Mon-Fri 12pm-3pm, 5pm-10pm, Sat 5pm-10pm, Sun 5pm-9pm
Editorial Review for Ruth's Chris Steak House – by Tara de Lis
In Short
This offshoot of a popular New Orleans hangout for politicians features decor of dark woods and comfortable booths, with a separate bar scene. Choice cuts of custom-aged beef arrive in sizzling butter on 500-degree plates. The menu also offers chicken, pork and seafood entrees along with Creole appetizers like shrimp remoulade. Family-style sides include gargantuan onion rings, creamed spinach and various styles of potatoes. Traditional homemade desserts like cheesecake and bread pudding conclude the meal.
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Insider Tips
ParkingWith very few parking spaces on the surrounding streets, many patrons opt for the valet service ($14).
The ExtrasThe restaurant contains several private dining rooms that can handle between 10 and 65 guests.
User Reviews for Ruth's Chris Steak House
10/05/2008 Posted by BSinSE
My wife and I ate at the bar and had a very poor experience. Frustrating at every turn. 1) Original piece of meat was low quality and overcooked. 2) Replacement was raw (cold inside and out). 3) Plates were dirty. Couple next to us went through 5 in a row that were not clean. 4) Didn't bring out new sides. Somehow mashed potatoes and mushrooms that have been sitting on our table for a half hour before my meal was right didn't excite me. 5) When the bill came I commented that I was surprised they didn't remove my steak. The bartender all but called me out to rest of bar asking loudly, "So you want me to take it off?" Very poor understanding of customer service. 6) After paying bill and deciding never to return, I wanted to let the manager know about our experience. The hostess tracked down the manager and we had a conversation in a hallway out of earshot from customers, waiters, etc. Apparently the manager was so 'distracted' by people coming and going he couldn't look me in the eye while we were speaking. 7) This combination of poor service, ill prepared food and uncleanliness at their price point is unacceptable. I will never return and I would never recommend Ruth's Cris (or at least the location in Boston). More accurately, I will actively discourage others from trying. By way of background, my wife and I live in Boston and dine out 2-3 nights a week. We're well known at quality spots (Stella, Oak room, Bristal, etc.) and at more reasonable spots. This is my first post, primarily because the experience was so unsatisfying.
Pros: Bar, inexpensive wine list.
Cons: Service and food quality do not match price.
07/16/2008 Posted by missteeq
You definitely get your money's worth here. Food is great, service is great. Had a mixed grill of Crab cake, stuffed chicken and a filet. Wasn't too crazy about the stuffed chicken but everything else was perfect. Very clean, very professional. But as another reviewer said, there's quite the turnover of staff here. Felt like every course was delivered by a different person.
Pros: Food is GREAT
Cons: None
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