Boston >Beauty > BriteSmile Teeth Whitening Spa
75 Newbury Street, Boston, MA | Directions 0211642.351934 -71.074465
Neighborhoods: Back Bay, Back Bay East
BriteSmile out of business on Newbury St. – If you have been purchased a service from BriteSmile and are unable to have it performed as they are no longer in MA, please contact me ASAP so I can help resolve your problem:
WARNING: Don't do business with these people!! – Made an appointment on a Saturday for laser hair removal. Did not book it through a call center but directly through the shop. When I got there ... shop closed!!! Evidently for a couple of days nobody was in the shop although different clients had an appointment. Tried to contact the shop: no response! Trying to get my pre-paid money back (>$100). No luck thus far!!!!!
Horrible Customer Service – I booked an appointment through the call center for a Sunday and when I went to the office the place was not even open on that Sunday. I called and left a message at the Boston office and no one called me back until I called back 2 more times to speak to the manager. When I spoke to the manager she treated me like a 10 year old child telling me that it was not their problem and I needed to call the central office.
For a procedure that costs $300 dollars that you pay for up front before you even get the procedure I would expect people to acutally know the operating hours of an office and their customer service to be helpful.
DO NOT go to the Boston location-they clearly are not a professional bussiness.
Whitest teeth possible. – I got a great deal by email $299 this includes 4 followup sessions within the next two years. The staff and dentist were very nice and professional. Great job on whitening my teeth. Well worth it. I do have sensitivity in my teeth after todays visit but I expect it to be gone by evening.
Editorial Review – National chain of teeth whitening spas uses its signature lighting technology to brighten enamel.
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