La Dolce Vita Salon & Day Spa

Recommends

AARice

Joined 2 years ago

Couples massage. We live in Minneapolis but we were visiting Boston last weekend (Sept 10th) for our Anniversary. I searched spas, deals, reviews etc.... trying to find a place that did a couples massages, same room, same time, 2 therapists at a reasonable price. La Dolce Vita meet all of our needs so I scheduled.

The receptionist was friendly when I called and gave me clear walking directions from our hotel.

Backbay area was great. The Spa was nice. Our therapists were great! We had relaxation massages very soothing and nice. It was the kind of massage perfect for vacation.

The staff in the salon were loud, I understand that part of the negative reviews, but, the spa rooms were on a separate floor and were private, comfortable and peaceful.

We had a great experience and when returning to Boston would return to La Dolce Vita Salon.

Recommends

zinnia23

Joined 2 years ago

Loved it!. Great service and a wonderful place to relax and unwind. A suggestion for others is to search for local spa discounts at sites like groupon, lanirvana, and buywithme to save some money and make the most of your experience. It is always better if you can enjoy a discount and make more frequent trips to the spa.

Doesn't Recommend

Mara81

Joined 2 years ago

The most unprofessional facial ever!. the place is nice, but the people are extremely unprofessional!! after a couple facial treatments recommended by the esthetician my skin started breaking out........i didn't have acne since high school! had to wait couple months!! since my skin looked normal again. i wish i could get my money back...........

Recommends

tomthebomb3

Joined 3 years ago

wow. great service will go back asap got a facial it was great fell the service was top notch...

Recommends

aim02131

Joined 3 years ago

LOVED THIS DAY SPA!!!. I went in yesterday and had the best massage and facial EVER. The entire experience was relaxing and awesome! The staff were friendly, helpful and extremely good!!

I highly recommend La Dolce Vita! I rarely take the time to write a review for services, but this experience was so exceptional I had to!

Recommends

Nancydel

Joined 3 years ago

Blissful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. At the recommendation of a co-worker I spent a wonderful day at La Dolce Vita--facial, massage, mani & pedi...pure heaven!!! I was welcomed warmly when I arrived, and felt totally pampered for my whole stay. They made sure I was comfortable and happy. Although everything was great, the facial really stood out: it was the best I've ever had. The only bad part of the day was leaving. I've already booked my next visit and can't wait to go back! Thank you La Dolce Vita!!

Doesn't Recommend

CaseyGail

Joined 4 years ago

Disgusted. The most unprofessional encounter I have ever witnessed anywhere happened at La Dolce Vita Salon & Day Spa in Boston over this past weekend. I was in the waiting area and was completely disgusted when I witnessed a young woman – a customer of the spa - being made fun of, and threatened by the staff. This young woman had attempted to pay for her spa services with a gift card given to her recently by her boyfriend. The staff member had told her the gift card was no longer valid because her boyfriend had called the spa earlier that week to let the staff know that things weren’t working out with the girl and he wanted his money back. La Dolce Vita refunded her boyfriend and made the gift certificate invalid. Mortified, as this whole encounter took place in front of several other customers and staff members, the woman explained she had no other way to pay for these services. At this point the management got involved. Their response to the young woman was that she would have to pay for her services immediately or else they were going to call the police. So the management at La Dolce Vita seem to think that the Boston Police actually have nothing better to do than to come down to Boylston Street and sort out the mistake they made by getting involved in a couple’s relationship. Also, since when are gift cards refundable? I guess the geniuses at La Dolce Vita think this is good business sense, and I suppose that is good news for some of us. After all Christmas is coming and those of us unsure of our relationships can just purchase La Dolce Vita gift cards. That way if things aren’t working out in January La Dolce Vita will just give us our money back and break up with our girlfriends / boyfriends for us. This classless, over priced act appears to be run by a bunch of caddy 12 year old girls, and they need to go.

Doesn't Recommend

bexstar01

Joined 4 years ago

Would only go there with a gift certificate. I received a gift certificate for a "Little Escape Package"- Massage, manicure, pedicure. The massage felt great, very soothing and relaxing. As I sat to get my pedicure next, the massage therapist entered and loudly proclaimed to the desk staff that she was upset I had not left a tip (one was waiting for her in my pocket, since she disappeared after my massage). The preparations for my manicure and pedicure were fine and also soothing, but the paint job was rushed and messy. Both chipped immediately after leaving the place. In general it was fine, I was just put off by the rudeness of the massage therapist and the fact that I could have painted my nails just as well on my own.

Doesn't Recommend

SarahM103

Joined 4 years ago

Overpriced, not as good as cheaper places. I went as a first-time customer for mani, pedi, brow wax, haircut and blow-dry. The mani/pedi was not as good as ones I've gotten at much cheaper nail salons. The haircut and blowdry and eyebrow wax were fine, but nothing special. I've gotten better (or just as good) $40 haircuts at other places.

The ambience is okay, but nothing special; it doesn't feel like a high-end salon, the quality isn't as good, but the prices are almost as bad.

Doesn't Recommend

smith5542

Joined 4 years ago

Services are fine, but I won't be back. I went into La Dolce Vita over the weekend to use the Groupon I purchased last month. I had been there before, and the prices with the Groupon couldn't be beat, so I figured I'd have a good experience. Unfortunately, that was my last visit to La Dolce Vita. The services performed were fine, and the woman who did my manicure, pedicure, and eyebrow wax was great. She couldn't have been nicer and she did a wonderful job.

My problem was with the rest of the staff present in the salon. I appeared to be the last customer of the day, and they were cleaning up during my appointment. I listed to a conversation that included complaints about tips, comments about how ugly another customer that day was, and mocking of somebody because she works as a waitress. It was totally unprofessional, completely classless, and enough to ensure that I won't step foot in the salon again.

I'm sure La Dolce Vita participated in the Groupon promotion to attract and retain new clients. In order for that to work, they should probably teach their employees to have some tact.