24 Harvard St, Brookline, MA | Directions 0244542.333912 -71.118916
Daily, 11am - 11pm
Mickey in the house.... – WOW.
I've seen many reviews here and on Yelp excoriating the manager and the service at Pomodoro in Brookline, and I was very hesitant to believe them. However, in this case, they are 100% spot on.
We had a very nice dinner - OK drinks, yummy antipasto, delicious wine, and decent if uninspired entrees. As we were deciding on desert, I saw a dark object moving on the floor. It was somewhat alarming, and I mentioned it to my husband - and, since he's been watching nature forever, he managed to identify the culprit. Yep, it was a small, grey four-footed critter - a m**** (Citysearch won't let me use the actual word).
We debated what to do, and finally mentioned it to our waitress. Her response, delivered in the most detached tone possible: "Oh yeah, we know about them, they're doing contruction next door." It was the most indifferent response we'd ever received in a situation like this, so we decided to ask to speak to the manager.
WHAT A MISTAKE. She came over to our table defensive, combative, and downright hostile. Actual comments included: "Your waitress already explained it," "I don't know what you want us to do about it," and - this is the kicker - "Maybe you need to be more realistic." Honestly? I don't even know what that means. Should we always expect small animals in the dining room at restaurants?!? Keep in mind, we had already paid the check and just wanted to let the manager know why we probably wouldn't be coming back. Clearly, she didn't care.
All in all? Not really the anniversary dinner we were hoping for, but at least it's a good story for the grandkids.
Bottom line: We eat out at many restaurants in the Boston area, and we're always ready to give a place another chance. However, in this case, Pomodoro is permanently off the list. We recommend that you avoid it as well. There are literally hundreds of alternatives in this price range where the management actually cares about your dining experience.
Scared me off – Wow, I was just going to book reservations there for a group and then I read how rude the owner was. I want to have a nice night with the group, I don't want to deal with someone like that....
THIS PLACE IS PATHETIC!!!!!!!!!!!!!!!!!!!! – You will notice that the reviews range from great to awful. The manager must personally know the people who wrote the good reviews because the general service level is the worst I have experienced, not only in Boston, but in my life. Other reviews say she is crazy, probably an understatement. In fairness, the food is OK, the atmosphere is so so, but the service is pathetic. Do yourself a favor, if you want a neighborhood Brookline Italian restaurant, go to La Morra. It is everything that this joke of a restaurant is not.
Great date night for young parents! – As a local resident and father of an 18 month old, this restaurant is great for date night. Get a babysitter, head to the restaurant early, grab a glass of local wine and enjoy the garlic!
For those folks who expected this to be a family restaurant, don't go - Its not meant to be that. Go to the Smokehouse or Bertucci's. Pomodoro is a small, inviting taste of Little Italy and the North End. Enjoy the meal and socialize at the bar. That's how you're supposed to enjoy a small bistro whether it is Boston, NY or Milan. Great owners, wonderful staff and relaxing atmosphere for you and your love.
Best Place around – This restaurant has been a favorite of mine since I lived in Boston. Every time we get a chance, we make the drive down from Maine for a meal. We love the owner, the food and the atmosphere. I have never been disappointed. We're big foodies and have lived in some major cities...Pomodoro is one of our all time favorites!
Understated small intimate retaurant – It is a terrific restaurant with terrific service, great food and an informal atmospere. Feels like SF or NYC. Actually it is one of my favorite restaurants in Brookline. There is on street parking and other parking area near by. since it is a cash only establishmemnt, you may want to stop @ the ATM machine across the street before going to the restaurant. It appears to be a family restaurant where it has a warm cozy feeling. While it is an Italian restaurant, it is not the run of the mill Italian fare. If you want to have a great lunch or informal dinner with friends, I highly recommend Pomodoro.
A top-of-the-line small restaurant – I was thinking about what would be a fun neighborhood restaurant to take some friends to this Sunday evening and I knew Pomodoro would be the perfect spot -- great food, good drinks, attractive, and cozy. I went on the web to find their phone number and came across a couple of these venomous "reviews" I almost wrote at that point but held off 'til after our dinner. After dinner I am happy to report we had the kind of evening we have ALWAYS have had at Pomodoro -- succulent, interesting food in a lively neighborhood venue.
Everything was terrific. I have to wonder about the reviewer who was writing about his wife and child's experience, even though he wasn't in attendance ?! The owner is a matter of fact, hard-working woman who has a great menu crafted around good ingredients. Lucky Brookline Village!
NEVER GO THERE!!!! Absolutely the worst possible service in the world!!!!! NEVER GO THERE!!!! – The OWNER is crazy. My wife walked in with a baby in the stoller and was treated so rudely, it's amazing to me that this place is in business. The experience was sooooo horrible that she was simply stunned. She would have walked out and left but it was a large party for a family friend and it would have been rude to just leave.
This place needs to be out of business. I don't know who she think she is to treat customers the way she treated my wife. Forget about customers, normal people don't treat others this way. If I was there, I would have made a real stink. Considering writing to the town as well as the chamber of commerce for such owful treatment.
Consistently wonderful food, drinks & service! – I'm compelled to write a review about one of my absolute favorite restaurants because of reports of bad service (especially from the owner who is FABULOUS and friendly) and mediocre food. A major foodie myself, who has eaten herself through Europe and lived in Italy for several years, I can tell you the food is always delicious, perfectly prepared, beautifully presented and plentiful. The terrific, hardworking owner, S, can always surprise you with extra salads,appetizers and desserts. No restaurant I have ever been to in Boston does this...and if I'm wrong, please correct me. Her staff is friendly and efficient. I manage a business across the street from Pomodoro and live nearby and this is my restaurant of choice for special occasions, business dinners and just hanging out with friends. If I don't go at least twice a month, I have withdrawal! By the way, I'm a fish maniac and have never had anything but five star perfectly cooked choices; this being the real test of a chef's skill. And all the new people I have brought to Pomodoro have LOVED it and made it their place as well. When my own customers ask me where to have dinner in Brookline Village you can guess where I send them! Yes, you should reserve well in advance because this place is packed EVERY day of the week, and don't expect to dawdle after your meal unless you arrived late in the evening, but remember that in almost every BUSY restaurant in the world, a table is expected to turn over in a couple of hours. The prices are a steal compared to most overrated eateries downtown, portions are healthy, staff AND owner more than accomodating and attentive. Please don't pay attention to the bad experience of others and make a reservation for this wonderfully surprising northern Italian-style trattoria.
Good food overshadowed by hideously rude owner – I've just returned from my first time eating at this restaurant. As I was winding down from a lovely meal with an out-of-town friend where we experienced friendly table service and enjoyed the well prepared food from an inventive menu, I had such a horrible experience with the owner that I feel compelled to post a review immediately. But first I read the other customer reviews out of curiosity and was astounded to read that my experience is clearly not a fluke - many other reviewers voice similarly shocking experience with an unthinkably rude owner. After ordering 2 appetizers, 2 entrees, and 5 glasses of wine between us, the owner came to me and said, " Can you move to the bar please, we need your chair for another table." "I explained that it was my first time to the restaurant and that I'd enjoyed it very much but I didn't appreciate being asked to give up my chair before I was finished." The owner replied, "If you don't think two hours is enough time at Pomodoro, too bad for you -- don't ever come back." I'm incredulous. Doesn't matter how good the food is, or how good the table service was (and may I say to our very nice servers, I'm so sorry you friendly people have to work for a woman like this), my experience with the owner of course overshadows everthing. Read the other reviews here -- when this many people have had experiences like this with an incredibly surly and angry owner, it should tell you something.
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