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PC Nerds

231 High St, Brookline, MA | Map it  

02445 42.324574 -71.121425

(617) 953-5334 | View Website

4.5

out of 5

4.5 Star Rating: Recommended

27 Reviews

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Features

Categories:
Computer Consultants, Computer Networks, Computers, Internet-Related Services, Computer Repair

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Payment Methods:
MasterCard, Visa
Electrical Contractor Services:
Modem Wiring

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Review Highlights

service
50%
“He mentioned they were short-staffed at the time, so this was probably a big factor in the poor service.”
value
80%
“Fast, honest service at reasonable price”

Reviews for PC Nerds

JCopeland

Member since Nov, 2011 View Profile
1Review
0Photos
Joined 6 months ago
5.0
November 01, 2011

That Was Easy!. Experts at what they do, fast delivery, amiable, and price is not too shabby either. Would gladly hire these guys again. Had someone from PC Nerds come out to my business as we had a server go down and we feared the data was lost. Was able to get back the data, recover the server, connect everything the way it was and get us back on our feet within one day! Amazing! Can't praise them enough as they saved our behinds. Will gladly recommend them to all our friends and associates.

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Cronan

Member since Oct, 2011 View Profile
1Review
0Photos
Joined 7 months ago
5.0
October 17, 2011

Thank you Paul. I called PC Nerds and spoke to Paul. He was very nice and really seemed to know his stuff so we made an appointment. My computer had a ton of problems. I was unable to access my files and my computer kept freezing. Paul came over and did his magic. I am VERY happy with his services and have recommend him to a few friends. Thank you Paul.

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Speaker43

Member since Oct, 2011 View Profile
1Review
0Photos
Joined 7 months ago
5.0
October 06, 2011

Excellent work. Paul did an excellent job removing a nasty virus that had completely shut down my computer. He returned my phone calls immediately. His prices were good, and he did the work quickly. I will definitely call again if anything else happens to my computer.

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reviews11

Member since Oct, 2011 View Profile
1Review
0Photos
Joined 7 months ago
1.0
October 04, 2011

AWFUL. These people were a NIGHTMARE to work with. We set up time for them to come assess my project on a Saturday and Saturday morning I got a call from Paul saying they would need to come Sunday instead because of a plumbing problem at home and he would call me. Sunday came and went and I never heard from Paul. I heard from him Tuesday and we set up another time. Paul came over with a guy named Brent who works with him and I explained to them what I was trying to do and had everything outlined clearly on a sheet of paper. Paul told me the two of them would be able to complete the job in 4 days. After 2 days, I realized that they had misunderstood the project and had ignored my reference sheet I left for them. After 6 days of work, only 1.5 of which Paul showed up for after repeatedly telling me he would be there every day, about 1/3 of the project was complete and there was enormous holes in my walls that were completely unnecessary. I have three 2ft x 1ft holes on the same wall because Brent was trying to get wires from one floor to another by himself, which should be a 2 person job. He was trying to do this for 3 days by himself and finally Paul showed up and they got it done in 90 minutes. There was also another hole in my finished basement wall that is about 4ft x 2 ft that also should be nowhere that large. After all this, I told Paul I was going to hire someone else to finish the project because they were ruining my house faster than they were completing the project. He told me I still owed him $300 for supplies so I told him to bring itemized receipts for me to verify the costs when he came to pick up his supplies and I would write him a check for the money. I asked him when would be good for him to come by and he said 9am on a Saturday and then showed up at 10:30

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thechessnut

Member since Aug, 2011 View Profile
1Review
0Photos
Joined 9 months ago
5.0
August 31, 2011

Very Very Pleased!. Awesome service from this small company. Had them come over to setup our home network, and they worked fast and did the job right. We connected 3 printers, 4 computers (both mac and pc's), and external backups. The technician even gave us advice as to future maintenance and how to get the most out of our computers. Will definitely be using them again and I recommend them to others.

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