Flying Fur Pet Grooming

Andria S.

Joined 3 months ago

I was absolutely horrified with the condition of my family's dog (a small Shih Tzu / Yorkie mix) after my mom picked him up after a grooming at Flying Fur. We had been using them as groomers for years and had never had a problem, but immediately after bringing him home this particular afternoon he was lethargic and distant and wouldn't let us pet him. I noticed his tail was between his legs, and upon further inspection (which involved me holding him because he was so upset) I noticed an enormous cut (that appeared to had been previously bleeding) around his privates and another around his rear, which explained why he was keeping his tail down. I was in disbelief upon seeing the actual condition my dog was is, especially after finding more around his legs and belly area, and one nick near one of his eyes. I tried to comfort him and when I brushed his ears back he instantly retreated and I noticed that they cut the tips of BOTH ears.

At this point I was fuming and asked my mom who had possibly done this (apparently a six-year-old with a pair of scissors) and she said that she did not recognize the groomer and that it was a bigger man that she had not seen at Flying Fur before. I insisted that she called the store and when she refused (she preferred to just find a new groomer and let it be) I called and asked who had cut our dog's fur. The associate that answered the phone was friendly but did not give me any names regarding who had been taking care of (butchered) our dog. I told the woman about the cuts all over his body and she said that sometimes if the dog is fidgety they "may be nicked," which was NOT the case. The cuts on my dog were horrifyingly raw and showed obvious signs of force from whoever was in charge of overseeing the grooming... The woman then said that I could bring my dog in for an oatmeal bath to help "soothe the wounds." I didn't dare let my dog near there again!

Please do not let your pets near this place...

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Dancer2008

Joined 3 years ago

Wonderful Staff!. Flying fur is a dream for pet owners. My puppy LOVES it there! Everyone has a true love for animals. My dog (I wont lie) is a bit of a terror. But he loves going to play at their store when I go to work and everyone there seems to love him to! He comes home nice and tired from playing hard all day. Plus the grooming is phenomanal. WONDERFUL service and glad they put up with my little monster and love him as much as I do!

Thanks guys you're the best!

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Roxx

Joined 4 years ago

Terrific Job with Poodles. My miniature poodle has been going to Vander for over 8 years. He does such an amazing job I passed up the groomer a block away in downtown Boston and travelled 45 minutes to Medway to use Flying Fur. He always takes special care and she is finished in an hour. I cannot recommend them enough!

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goldendaze

Joined 5 years ago

Wouldnt go anywhere else!!!. My dog has been going to flying fur for about two years now i wouldnt go anywhere else. He is only there for about two hours. Which works out great for my nervous golden. My playful puppy also attendes daycare at flying fur. With the helpful and friendly staff you should check it out!!!!