501 Heath St, Chestnut Hill, MA | Directions 0246742.323420 -71.162128
Mon - Fri, 9am - 5:30pm; Sat - Sun, closed
Neighborhoods: Woodland Heath
We're talking about CUPCAKES folks.... – We're talking cupcakes here folks. Honestly. Celebrating special occasions at premium prices, one should expect more than just a pretty face.
I would have given this 1 1/2 stars because the icing was beautiful; and if you only had to look at them it would have been worth maybe three stars, but that is not an option.
When I went to pick up my order, I did not get a chance to look at the cupcakes since they were in taped up boxes. I think this is something they could easily fix with either windows on the boxes or tape them up after the customer can inspect their order, because once I got home and opened up the first of two boxes, the first detail I noticed that the first two cupcakes had broken snowflake decorations.
The next thing I noticed was the packaging design was designed to hold the cupcakes in place, but since the cupcakes are short, getting the cupcakes out of the packaging requires you to stick your fingers into the frosting to get to the small cake underneath to lift it out of the packaging. That was disappointing since the main thing that you notice about these cakes is the beautiful frosting decorating job. The problem here is the small cupcake and the packaging. Did I mention the small cake itself yet? Well this is not such a problem when it comes to the second detail.
I ordered a dozen of their gourmet cupcakes for a special occasion. Apart from the couple of broken decorations, the frosting job was very nice. Unfortunately the frosting was not very flavorful, even to the point where the kids did not even want eat the frosting. I ate one of the cakes and got plenty of comments from other guests at the party that the cupcakes were bland and very dry, and the frosting was lacking; not quite what you expect when you pay $50 for a dozen cupcakes. To that end; it was not, as they say, the frosting on the cake.
If you advertise gourmet cupcakes, I should be able to expect gourmet cupcakes. These cakes are not even Duncan Hines home baked worthy close to gourmet, and though the frosting decoration was beautiful, it was just another pretty face in a very packed field of custom cupcakes companies. Like any beauty pageant, you try and find more than just a pretty face, you should expect a complete package of beauty and something else, and in cupcake pageants; frosting and a moisty tasty cake...
At the end of the day, I blame myself for paying this much money for CUPCAKES. But come on, for this kind of money, at least give me a tasty cake that is better than what I can bake at home out of a pre-mix box.
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