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Us Telecenters
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Nice people and knowledgeable techs. We have used US Telecenters for years to work on our Nortel system. They do a good job for us and always get out to us pretty quickly. I highly recommend these guys!
Had a great experience. I had them do some cabling and some programming work on my Avaya telephone system. They came right when they said the would and did a great job. I would definitely use them again!
Great company!. This is a great company. They just put in an Avaya IP Office phone system for me and I have nothing but the highest praise for them. Everyone from the salesman, to the project manager, all the way to the technicians who came out to install the system were awesome! They were friendly, knowledgeable and quite professional. One of the technicians who came out told me he has been there 14 years, so I felt like I was in good hands. The only negative I could say is that the service department seems really busy and it took a few hours for a someone to get back to me when I had a general question once. I think if it was an emergency though, I am guessing it would have been handled immediately. Overall, I highly recommend this company!…
Great company to work with.
I don't usually write reviews for company's I do business with. However, when I saw some of the reviews that appear to be written by past disgruntled employees, I had to comment.
I have purchased two Nortel phone systems from US Telecenters over the past 15 years for two companies I have worked for. I have found them to be very professional and knowledgeable. Dan is their service manager and is always willing to help me with any questions that I have about my phone system. When I do need a technician to come out, I just e-mail their service department and I almost almost always receive a response that day.
I have also referred US Telecenters to another company where a friend of mine works and he had nothing but high praise for the company.
I highly recommend this company and look forward to working with them for years to come!…
DO NOT WORK THERE OR USE THEIR SERVICES.
USTeleCenters likes to give their customers the impression that they are much larger than they really are. In reality it's a "fly by night" operation that operates on a shoestring budget.
Not only do they have a difficult time meeting payroll, they have a very difficult time servicing their customers with their two technicians. In most cases they have to subcontract their jobs, so you are not really working with a USTeleCenters employee.
Additionally, the billing of their customes is extremely poor. Billing mistakes are made frequently, and getting them resolved takes forever.
Customers are also frequently lied to in order to make a sale. They use high pressure sales tactics on their customers and the sales process is rushed, with not all disclosures made available to the potential customer. People are also often hired that have no knowledge of the telecommunications industry and they are provided with little to no training.
If you are thinking about going with them I urge you NOT to.…
