Mercury Moving and Storage Systems
Avon, MA 02322
Phone: (866) 522-7576
- Cross Street:
- Robbie Road
- Best of Citysearch:
- Mover 2007, Mover 2007, Mover 2006
- Hours:
- Daily 8am-6pm
Message from Mercury Moving and Storage Systems
Winner of Best Of Citysearch Movers 2006
- Moving and Storage
- Packing Services
- Cleaning and Disposal
Paid advertisement by Mercury Moving and Storage Systems.
Editorial Description for Mercury Moving and Storage Systems
Serves New England area with packing, assembly and disassembly, and piano-moving services, plus storage in climate-controlled warehouse.
User Reviews for Mercury Moving and Storage Systems
05/13/2008 Posted by MichaelRuane
We used Mercury Moving for our recent residential move. We would highly recommend Mercury Moving to anyone considering professional movers. The movers were professional, polite, and prompt. They went to great lengths to protect our furniture during the move. Everything was padded and wrapped!! Mercury Moving exceeded our expectations in every way.
05/09/2008 Posted by cjohn1625
I moved from an apartment to a condo in March 2008 and first contacted Gentle Giant based on their reputation and previous awards. When the quote came in, I thought it was high and looked on CItySearch to find another moving company and came across Mercury Moving. I was actually a little suspect as everyone only had accolades to say abot them - figured maybe the owners made all their employees sign up for Citysearch or something! In any event, I did get the quote - it was a good 20-25% less than Gentle Giant, so I went with Mercury (I did like Gentle Giant's service of box delivery that you can do online however!). I am glad I went with Mercury and have found their customer service exceptional - almost mythic as Nordstorm's was in the early days. My move for the most part went fairly well with the exception that the movers broke (demolished is a more accurate word) an antique table from the late 1700s worth several thousand dollars. It was a honest mistake and goes under the sh** happens. However, what was truly exceptional was working with Mercury on a satisfactory resolution. I never had to haggle. In fact, the first words out of Mercury's mouth where "it's our fault and we take total responsibility"). She said this was the first time something like this had happened and I believe it. The thing I liked most about this company is that is run by active owners - Garry and Jessica. They went on vacation shortly after my move and I was still getting e-mails from Jessica to ensure the insurance company was handling everything correctly. They - at their initiative - took my piece to one of the premier restoration companies in Boston. I think 95% of the companies would have tried to have it done by some second rate hack. I am an executive in the Customer Service industry, so I can be hard to impress. When things go smoothly, most companies do a good job. It's when things go south that companies really set themselves apart. Excellent!
Pros: Customer Service; Accessibility; Accuracy of Price Quote
Cons: Their e-mail goes to my Spam folder. That's it!
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