| ambiance |
88.88999938964844% positive |
- “
The bar atmosphere is fun and the restaurant is romantic. ”
- “
Definitely recommend for a low-key and early, but fun Thursday night out! ”
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discovered the restaurant through a friend who highly recommended the bar and tequila around relaxing atmosphere and great beats. ”
- “
The service is not very attentive, my water glass often running dry, for instance, exacerbated by a long wait for food, and noisy atmosphere. ”
- “
enjoyed the atmosphere and food at Masa. ”
- “
Impeccible service, great date atmosphere ”
- “
The cozy and sumptuously detailed decor set the mood for a great evening of dining. ”
- “
The decor is warm and inviting - the staff is friendly. ”
- “
Great decor, great music, great atmosphere. ”
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Great tapas and margaritas, fun atmosphere ”
- “
They're prices are right on, and the atmosphere is great. ”
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have been to Masa on quite a few occasions and have always had a great, fun experience! ”
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The people are fun, cordial, and know how to recommend something. ”
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The decor is warm, all in yellows and copper, South-westernish with style. ”
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With such a romantic atmosphere I expected a much better experience. ”
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nice cozy joint ”
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They have a great tequila selection and the ambience is good. ”
- “
what fun,and enjoyed an extravaganza of $1.00 tapas. ”
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*. The food was excellent, with a great scallop and duck appetizer that was not at all fishy, but the service and overwhelmingly loud ambience ruined a nice meal. ”
- “
So in the end it's a tradeoff, food and atmosphere for consistently bad customer service. ”
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On the positive note, nice place, great ambiance., Salsa on Thursdays. ”
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The decor was warm and inviting and a live guitarist played the whole time we were there, and he was wonderful too. ”
- “
The dining room is a nice, cozy setting and the bar looked like it would be a great place to sample any of there long list of tequilas! ”
- “
The atmosphere was lively and the setting was nice. ”
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The place was cute, in a great location, and they clear out the tables in part of the restaurant for free salsa lessons & dancing after dinner. ”
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great ambiance; food and drinks are great. ”
- “
The atmosphere was a bit pretentious for what amounted to a tex mex place. ”
|
| dessert |
100.0% positive |
- “
am excited to try the Venezuelan chocolate chip pancakes but I'm not sure I'll be able to stray from my new favorite dish. ”
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You have the choice of one appetizer (plantain empanadas, granola with yogurt, fresh fruit) and an entree (eggs benedict, huevos rancheros, chocolate chip pancakes, scrambled eggs), as well as coffee or tea. ”
- “
But, with a friendly and attentive server capping off the evening with a candle-lit warm chocolate cake, it was overall a great evening and a place that I have recommended to friends to go when all the other fancy eateries in the area are booked entirely ”
- “
It was the perfect combination of eggs, cheese, beans and cream (with tortilla strips for a nice crunch). ”
|
| drinks |
85.71000099182129% positive |
- “
The only compliment I can give is that the drinks were great. ”
- “
Every evening during happy hour they have $1 tapas by the bar (For $10 great tapas assortment that is very filling), and other discounted menu items - they're great. ”
- “
I'm a big fan of the simple creme brulee, so I didn't particularly appreciate that they had an espresso creme brulee instead, but clearly I'm biased about that. ”
- “
They have great tequilas, wines, ecclectic mix. ”
- “
discovered the restaurant through a friend who highly recommended the bar and tequila around relaxing atmosphere and great beats. ”
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The Southwestern cuisine presented in a very elegant form brings your mouth to a different level of flavor and the drinks will give you the perfect end or beginning of the night. ”
- “
had a few tapas, petite but yummy, at the bar with the charming bartender (Greg, I think) while I waited for a few friends. ”
- “
The bar atmosphere is fun and the restaurant is romantic. ”
- “
You have the choice of one appetizer (plantain empanadas, granola with yogurt, fresh fruit) and an entree (eggs benedict, huevos rancheros, chocolate chip pancakes, scrambled eggs), as well as coffee or tea. ”
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great ambiance; food and drinks are great. ”
- “
Our service was great, our drinks were great, but the food was nothing special. ”
- “
The dining room is a nice, cozy setting and the bar looked like it would be a great place to sample any of there long list of tequilas! ”
- “
It's a great place to go for after work drinks, catch up wit. ”
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understand the dining room was full, but the bar wasn't. ”
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The tapas were great (only available at the bar), I especially recommend the chorizo! ”
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Everyone from the hostess (who snapped at my guest to hurry up and decide if he wanted to sit at the bar or in the dining room b/c the seat would get taken), the waiter (inattentive), the bartender (I've seen her on multiple occasions cut customers off an ”
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Overall, great food, drinks and service! ”
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After two drinks and an entree each, we ended up paying $100 for a pretty awful dining experience. ”
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The server recommended a third bottle, which we later found out when we got the bill was twice the price of our other wine picks. ”
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At the bar I had the best Caipirinhia in Boston, actually made by a Brazilian bartender. ”
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They make the best drinks- I'm super picky about my margaritas, and Masa gets it right. ”
|
| food quality |
82.84000396728516% positive |
- “
Any other restaurant would have done SOMETHING to make up for the wait and poor food. ”
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Our waiter was great and attentive and he let us know that if we stayed a little later they had live salsa music and dancing (this was on Thursday). ”
- “
On my third experience the food was awful, my server brought me the wrong order two times, I waited 55 minutes for tapas which was overcooked and they refused to remove from the bill. ”
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The salmon was quite possibly the worst I have ever had. ”
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*. The food was excellent, with a great scallop and duck appetizer that was not at all fishy, but the service and overwhelmingly loud ambience ruined a nice meal. ”
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GREAT deals, GREAT food, GREAT service ”
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didn't realize anyone could make chicken taste this juicy, flavorful and absolutely divine. ”
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It was the perfect combination of eggs, cheese, beans and cream (with tortilla strips for a nice crunch). ”
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enjoyed the atmosphere and food at Masa. ”
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So in the end it's a tradeoff, food and atmosphere for consistently bad customer service. ”
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The entrees are delicious. ”
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Either a bad cut of meat or improperly cooked. ”
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had an amazing pan fried catfish dish with winter vegetables, a smokey tomatillo sauce and gruyere grits. ”
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Wonderful margarita, and everything we tried on the tapas menu was delicious. ”
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The food was great- even though 'chipotle seasoned new england clam chowder' sounds disgusting, it was actually pretty good! ”
- “
The second time I had the Huevos Rancheros which I declared my favorite brunch dish of all time. ”
- “
The Southwestern cuisine presented in a very elegant form brings your mouth to a different level of flavor and the drinks will give you the perfect end or beginning of the night. ”
- “
I'm a big fan of the simple creme brulee, so I didn't particularly appreciate that they had an espresso creme brulee instead, but clearly I'm biased about that. ”
- “
You have the choice of one appetizer (plantain empanadas, granola with yogurt, fresh fruit) and an entree (eggs benedict, huevos rancheros, chocolate chip pancakes, scrambled eggs), as well as coffee or tea. ”
- “
after several of those delicious margaritas, around 930 ish it turned into this great salsa scene. ”
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The food was wonderful. ”
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The place was cute, in a great location, and they clear out the tables in part of the restaurant for free salsa lessons & dancing after dinner. ”
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Butternutsquash soup is unreal, and the salmon is to die for, and the filet with truffle macaroni is delicious. ”
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Overall, I would say it was a good experience with good food but not great. ”
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After not having gone in a few months because I felt the food was lacking flavor and the South Western flare that Masa used to stand for, I heard from a friend they had gotten a new chef and the food was awesome. ”
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Overall, great food, drinks and service! ”
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But above all, we loved the food ! ”
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The huevos rancheros are pretty good, though the beans have been pureed to death. ”
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Great food and even better service ”
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Dinner in the main dining room is also great, including delicous brunch on Saturdays and Sundays (nut crusted texas french toast!) ”
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And the jalapeno margarita was unique and had an awesome, spicy kick! ”
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Great food, customer service could be horrible ”
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Best of all, Masa is not over-pricey, and that makes the food even more delectable. ”
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When we all got together we sat down for what has to be one of the best steaks I have ever had! ”
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The waiter took the fruit bowl into the kitchen, came out, and told my friend that the fruit salads were fresh. ”
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average food and the worst customer service in the South End ”
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My pork dish sounded very interesting and tasty on the menu, but it reality it was somewhat bland and very chewy. ”
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Our service was great, our drinks were great, but the food was nothing special. ”
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They also have a new dinner menu that looks good, but it was too late at that point for us to try what sounded like some interesting dishes. ”
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He told my friend, they just cut the watermelon an hour before they served it, there was no reason the watermelon could not fresh. ”
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think the food was great. ”
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The quesadillas were delicious. ”
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Our most recent visit was for brunch where you can pick three different menu items as a meal-combo, which is nice. ”
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Both the salmon and the lobster tamales were overcooked, dry and had bad flavor combinations. ”
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We left and went over to Stephi's on Tremont, where we were greeted with Crayons, a kids menu, fabulous service and deelish food! ”
- “
am a huge fan of mexican/southwestern food and this is top of the line. ”
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had a delicious specialty cocktail as well. ”
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My friend returned a bowl of fruit salads saying the fruits were not fresh. ”
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The scrambled eggs are very good - even though the menu says 'creamy', I call them completely done, not runny. ”
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great ambiance; food and drinks are great. ”
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In addition, he was friendly, offered great recommendations, and our food was delicious! ”
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The food was the best. ”
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The service is not very attentive, my water glass often running dry, for instance, exacerbated by a long wait for food, and noisy atmosphere. ”
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The eggs benedict make a good effort, but I hate avocado 'sauce'. ”
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Delicious food and I love the habanero watermelon margaritas! ”
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So when I'm craving a tasty, slightly upscale brunch, but my wallet is feeling particularly light, this is my destination. ”
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am excited to try the Venezuelan chocolate chip pancakes but I'm not sure I'll be able to stray from my new favorite dish. ”
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The amuse that started the meal was interesting, turning Latin food on end, i.e; the "chips and salsa" parfait was outstanding! ”
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Our brunch was very fresh and yummy. ”
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Service is generally good and the food is generally high-quality. ”
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Good food, badddd service ”
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have had Sunday Brunch at Masa's twice now,each time I have had delicious,innovative meals. ”
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The ceaser salad was very good though as were the Huevos Rancheros. ”
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had a few tapas, petite but yummy, at the bar with the charming bartender (Greg, I think) while I waited for a few friends. ”
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It was a perfect dish for a cold night and the flavors were robust and eclectic. ”
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My friends and I also chowed down on a variety of tasty and scrumptious bread with dip. ”
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normally enjoy the weekend brunch at Masa - the food is reasonable and tasty. ”
|
| menu variety |
100.0% positive |
- “
Wonderful margarita, and everything we tried on the tapas menu was delicious. ”
- “
We left and went over to Stephi's on Tremont, where we were greeted with Crayons, a kids menu, fabulous service and deelish food! ”
- “
Every evening during happy hour they have $1 tapas by the bar (For $10 great tapas assortment that is very filling), and other discounted menu items - they're great. ”
- “
our server was so knowledgeable in the menu and Masa's extensive tequila selection. ”
- “
Our most recent visit was for brunch where you can pick three different menu items as a meal-combo, which is nice. ”
- “
The Host was pleasant and the Server gave us excellent menu recommendations. ”
- “
Great variety and taste and were all very good. ”
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My friends and I also chowed down on a variety of tasty and scrumptious bread with dip. ”
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The scrambled eggs are very good - even though the menu says 'creamy', I call them completely done, not runny. ”
- “
My pork dish sounded very interesting and tasty on the menu, but it reality it was somewhat bland and very chewy. ”
- “
They have a great tequila selection and the ambience is good. ”
- “
They also have a new dinner menu that looks good, but it was too late at that point for us to try what sounded like some interesting dishes. ”
- “
love the new menu! ”
|
| overall |
100.0% positive |
- “
The dining room is a nice, cozy setting and the bar looked like it would be a great place to sample any of there long list of tequilas! ”
- “
It's a great place to go for after work drinks, catch up wit. ”
- “
On the positive note, nice place, great ambiance., Salsa on Thursdays. ”
- “
The place was cute, in a great location, and they clear out the tables in part of the restaurant for free salsa lessons & dancing after dinner. ”
- “
But, with a friendly and attentive server capping off the evening with a candle-lit warm chocolate cake, it was overall a great evening and a place that I have recommended to friends to go when all the other fancy eateries in the area are booked entirely ”
|
| service |
79.16999816894531% positive |
- “
thinking she was new, but then realized she was commanding when she snarled at a server about something and then came and gave us the same nasty attitude. ”
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The service has always been really friendly and on point, never abrupt or rushed. ”
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Finally, one hour after our reservation time, we were seated by the rude host, who we later learned was the GM. ”
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Great food, customer service could be horrible ”
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Decent Food, Poor customer service ”
- “
In addition, he was friendly, offered great recommendations, and our food was delicious! ”
- “
great bartenders! ”
- “
So in the end it's a tradeoff, food and atmosphere for consistently bad customer service. ”
- “
Just recently I was there on a Sunday evening when the bartending service was the worst. ”
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The service is not very attentive, my water glass often running dry, for instance, exacerbated by a long wait for food, and noisy atmosphere. ”
- “
*. The food was excellent, with a great scallop and duck appetizer that was not at all fishy, but the service and overwhelmingly loud ambience ruined a nice meal. ”
- “
had a few tapas, petite but yummy, at the bar with the charming bartender (Greg, I think) while I waited for a few friends. ”
- “
Our waiter was friendly and pretty average in terms of attentiveness, although he did flake when we asked for the check. ”
- “
Like I said, the bartenders are usually wonderful. ”
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Great food and even better service ”
- “
The waiter took the fruit bowl into the kitchen, came out, and told my friend that the fruit salads were fresh. ”
- “
The bartenders are usually AWESOME! ”
- “
At the bar I had the best Caipirinhia in Boston, actually made by a Brazilian bartender. ”
- “
Atmosphere was great, young crowd, nice set-up, nice and informative staff. ”
- “
Masa and the staff have always provided great attention for my guests and me. ”
- “
Most importantly the service was excellent. ”
- “
On my third experience the food was awful, my server brought me the wrong order two times, I waited 55 minutes for tapas which was overcooked and they refused to remove from the bill. ”
- “
I'm sure a manager would have loved to know about our displeasure if we had ever seen one. ”
- “
Our waiter was great and attentive and he let us know that if we stayed a little later they had live salsa music and dancing (this was on Thursday). ”
- “
average food and the worst customer service in the South End ”
- “
Overall, great food, drinks and service! ”
- “
Our server was attentive but gave us plenty of space. ”
- “
our server was so knowledgeable in the menu and Masa's extensive tequila selection. ”
- “
Everyone from the hostess (who snapped at my guest to hurry up and decide if he wanted to sit at the bar or in the dining room b/c the seat would get taken), the waiter (inattentive), the bartender (I've seen her on multiple occasions cut customers off an ”
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reservatiion problems, rude host ”
- “
Our service was impeccable and the bill was quite reasonable. ”
- “
Our waiter was also really great which set the tone for the evening also. ”
- “
My waitress was very nice. ”
- “
But, with a friendly and attentive server capping off the evening with a candle-lit warm chocolate cake, it was overall a great evening and a place that I have recommended to friends to go when all the other fancy eateries in the area are booked entirely ”
- “
As a lifer in the restaurant business I am very sensitive to the dying art of good service. ”
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GREAT deals, GREAT food, GREAT service ”
- “
Poor service ruins good experience ”
- “
Impeccible service, great date atmosphere ”
- “
The decor is warm and inviting - the staff is friendly. ”
- “
The server recommended a third bottle, which we later found out when we got the bill was twice the price of our other wine picks. ”
- “
The server wasn't very friendly, but no big complaints the hostess was very nice. ”
- “
The hostess is a very genuine young lady and treats her visitors with care and warmth; servers have all great personalities and look joeys of working together. ”
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The huge and unfortunate drawack is the customer service. ”
- “
For a beautiful spot in a good neighborhood the prices were really reasonable and the service excellent. ”
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woman came by to give us a dirty look about it (she looked like she might have been the manager). ”
- “
to say the service was amazing, would be an under statement. ”
- “
The service for us was good when we were there. ”
- “
Good food, badddd service ”
- “
Our service was great, our drinks were great, but the food was nothing special. ”
- “
The people are fun, cordial, and know how to recommend something. ”
- “
The service was great. ”
- “
We left and went over to Stephi's on Tremont, where we were greeted with Crayons, a kids menu, fabulous service and deelish food! ”
|
| value |
81.82000160217285% positive |
- “
Well non, it was this huge bowl of super-strong margarita ! ”
- “
GREAT deals, GREAT food, GREAT service ”
- “
The server recommended a third bottle, which we later found out when we got the bill was twice the price of our other wine picks. ”
- “
They're prices are right on, and the atmosphere is great. ”
- “
Best of all, Masa is not over-pricey, and that makes the food even more delectable. ”
- “
The Dixie-cup sized mimosas were overpriced and you'll want to check the itemized bill before paying to ensure your charged correctly. ”
- “
For a beautiful spot in a good neighborhood the prices were really reasonable and the service excellent. ”
- “
We were expecting a pitcher and small glasses, but it came out "scorpion" style in a huge glass with 4 long straws! ”
- “
The huge and unfortunate drawack is the customer service. ”
- “
am a huge fan of mexican/southwestern food and this is top of the line. ”
- “
We ordered apps, the tuna roll, bland and fishy tasting, and the empanad, which was cold and not worth $13. ”
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| wait time |
50.0% positive |
- “
On my third experience the food was awful, my server brought me the wrong order two times, I waited 55 minutes for tapas which was overcooked and they refused to remove from the bill. ”
- “
We were expecting a pitcher and small glasses, but it came out "scorpion" style in a huge glass with 4 long straws! ”
- “
The dining room is a nice, cozy setting and the bar looked like it would be a great place to sample any of there long list of tequilas! ”
- “
The service is not very attentive, my water glass often running dry, for instance, exacerbated by a long wait for food, and noisy atmosphere. ”
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