Boston Bodyworker

Horrendous Customer Service. I do not recommend Boston Body Worker due to the horrible customer service I recently experienced. I had been going there for about 2 years for acupuncture- Megan who recently left, was great. However, when she left they brought aboard a replacement. When I called to make my regular appointment with the new acupuncturist, they told me I had to make an another "initial appointment" and pay another $100 fee for it even though I was already an existing acupuncture customer and filled out all the necessary paperwork, etc. As I said to them, this policy is not fair and is very inconsistent with the other services they offer. (They charge an existing acupuncture customer 2 initial fees on the basis that the appointment is with a new therapist; whereas massage customers can see multiple therapists and only pay one initial fee.) Much much worse than my disagreement about the policy (I can get over the extra $50 I paid) was the treatment I got from the owner- Drew. Horrendous. He started our conversation by asking "are you done yet?" He also told me that "I was talking out both sides of my mouth" and was very patronizing to me, repeating my name over and over again while I was speaking. Let me also add... the new acupuncturist (Dr. Doan) seems like a very nice person - but she did not help my sore neck at all. All in all, they need to improve their customer service big time. I can only guess that they are so busy servicing all their one-time groupon customers that Drew has stopped valuing his long-time customers... Either that or their business is suffering and he needs to fight his customers for every penny.…

Great Massage. I had a massage from Stephanie. She is wonderful! I have chronic back, shoulder and neck pain because of my job. She worked magic and my headaches have been gone for a full week, which is amazing. I'll be going back to get my pain under control, but I can already tell a big difference. I definitely recommend this place. Very professional and friendly staff, Easy booking online, and great hours!…

Simply the best massage, hands down!. Simply the best massage hands down... as long as you aren't just looking to have oil rubbed all over your body (if you are you might be better checking out one of the area's many spas for a more "fluffy/frilly" massage). I have chronic back issues, and I have been to several massage therapists here some who have been here for awhile and some newer ones, and they are all fantastic. I haven't personally been to their acupuncturist, but two of my friends have, and they can't say enough positive things about him as well. Keep up the great work Boston Bodyworkers!…

headaches are gone!. great place! very professional and attentive to needs. i have pretty sever tension headaches and they have been very helpful in managing the pain. they also don't try and push services on you. they make reasonable recommendations specific to your needs.…