09/27/09

Bad food and bad service

by LSY

Went in for lunch with my wife and teenage son. I ordered a pastrami sandwich and they both ordered corned beef. The pastrami was ok but nothing special. My wife's corned beef was 90% fat with little edible and no flavor. She brought it to the attention of the counter person who called over Michael, the owner. He told her corned beef is fatty and it was just to bad and he would not do anything about it. My son's was mostly meat with very little fat. My wife pointed this out to Michael and he just walked away and said shut up lady, a comment overheard by other patrons.

• Pros: None
• Cons: Poor quality, Bad attitude

07/03/08

Cheap... SOB

by equalizerbunny

I am done.. with this joint..! I bought a sandwich and use my Credit Card, he marks the order so that the guys in the back give you less portions than if you use cash..! And he slammed my credit card on the table. If wanted to be abused, I would pay for it..at Durgins Park. No food is that good to be cheated..!

I would rate this joint less than a star..

• Pros: close to my job
• Cons: SOB

05/11/08

Best Deli on East Coast

by danielutzu

This is by far the best Deli I've ever seen. Over the years I've tried everything on their menu - their tongue sandwich is unbelievable, worth going back every week! Michaels has the most tender meats I've ever tasted, and their prices are more than reasonable. I used to go to Katz's in New York (Kat's is twice as expensive and comes nowhere near Michaels), and I also tried several other places in Boston, including Zaftigs. They make their own russian dressing with real pickles, and they buy their meats fresh every day.

I think the major difference is that, although they give you a huge amount of meat by weight (they even sell half-sandwiches, one of which is enough unless you haven't eaten for three days), they put in the effort to slice it very, very thin - thinner than any other place I've seen, and that makes everything more tender and flavorful.

Michael the owner is usually there every day greeting customers. I hear they cater too, although I never tried that.

• Pros: Meats and Service
• Cons: rather small