14 Harvard St, Brookline Village, MA | Directions 0244542.333659 -71.119017
Murphy's opens daily at 10 am. While there is no official closing time, it is generally around midnight on weekday nights, and around 2am on weekends
Awestruck by rudeness and a lack of tact – Came here all the way from Toronto after hearing the food was good.
While my father parked the car my mother and I went in and spotted a table for 4. There was no wait and the waitress agreed we could sit there... but only until my father entered the restaurant. Until then we were left to stand there. The response was so curt and rude that we ignored her and approached the bartender to explain that we were just waiting for someone to park and they'd be there in a minute. "Can't sit until everyone's here in the restaurant. Restaurant policy," was his response. "Do you think I'm lying to you and there is no third person?" I asked. "We just want to have a seat while we wait for him.". This was met by a very rude response and we decided to leave. On the way out the bartender told my 65-year old mother that he hopes she trip on the sidewalk.
What a gem!
Horribly rude management not friendly to business customers – While Murphy's has a nice draft selection and cocktail menu, the food is pedestrian and poorly seasoned. Tonight was my third visit and each dish was underwhelming. This I could forgive as I knowingly prefer complex, layered flavors that stand up and provide a nice punch. The owner's behavior is what I cannot forgive and what will keep me from ever coming back.
The owner is rude and confident that she - and only she - knows how to run a restaurant. I and another patron were seated at the bar. Both of us were on laptops working (hello - welcome to the world of consulting - we don't get to take a dinner break). Both of us were seated at the bar, not at tables. The owner came over to us and INFORMED us that she was moving us to a less visible location because she is not running an internet cafe. She did not ask in any polite way - just told us that she was moving us in a VERY rude manner. If I am in a pub sitting at a bar, I expect to be able to receive good service, have a few drinks, and get some work done in a location other than the third hotel room I’ve been in that week. This is NOT a business friendly location.
Instead of complying with her demand, I put my laptop away, but informed her that I would not be back. At that point she offered that I could leave then and possibly find a Starbucks where I could eat and work. Let me be frank – how dare you be so rude to your paying customers! I worked in the restaurant industry for 9 years managing everything from a corporate chain to a private brew pub. I would never have considered treating a guest in such a rude manner.
The owner needs to realize she is in a combined business and residential neighborhood and needs to cater to both sets of customers. I can understand not wanting laptops open at tables - but not at the bar which is by definition more casual and supportive of single patrons – often those traveling on business.
Drop the attitude and don't put your staff in a position where they have to apologize for your behavior in the hopes of not losing their tips. (I still tipped over 20%, BTW)
Oh, and while I am at it, it's 2011. Accepting credit cards is a cost of doing business. Load the cost into your menu prices and stop being ridiculous about taking only cash. Many of us simply don’t carry cash. This screams to the IRS that you are cheating on your books and you will be audited.
Great food, but no credit accepted? – I absolutely love the food here... I rarely leave unhappy. I was in for lunch today and the lamb sirloin burger was above average and I was very pleased.
The new decor is interesting as it deviates a bit from their rustic feel of years ago which I thought was extremely charming, but that's a minor distraction.
I would like to see them start accepting credit/debit. Numerous times I mention to coworkers that we go here and it gets shot down due to us being unable to split the tab with a card or two.
Great food, good drinks, but only good for a date or a quick lunch with one or two people.
No credit cards - ?! Let's join the new century, Matt's ! – This place has above-average food, good ale selections, homey & friendly atmosphere.
Only one thing wrong, and it's a vital one . They refuse your credit card.
Worse still, on the night that I went, they did not notify us that this was their (totally misguided) policy. But hey, who minds gathering up their half-dozen winter items of clothing, leaving your friend at the table, and venturing out into the 25o weather (this is January, folks) to trudge down the road to the ATM?
Well, my son and myself minded, and I'm guessing that a whole lot of other folks would mind too.
It's bad for the customer, and it's bad for your business. Get smart !
Great Food, atmosphere, and beer...a bit pricey – I love Matt Murphy's and I've taken many friends here for drinks and to listen to the local bands that they often have playing. However, the food is quite expensive, but then again it is pretty good. Try the the fish and chips! The decor has a really warm feeling and makes you really feel like you are in an traditional Pub. The room can get quite crowded on weekend nights, but that makes the experience all that much more fun. I've had many very random conversations! If you are in Brookline Village or are looking for a truly relaxed Pub with a semi-upclass feeling give Murphy's a try.
comfortable casual atmosphere, excellent food, friendly help – I've been a Matt Murphy fan since it opened and have found the food, whether casual or more complicated always good and sometimes surprisingly so. It's convenient and offers a fine selection of nibbles to have with a great selection of beers. Frequently crowded, it doesn't have the ambience for a romantic dinner but is great for pals getting together. The staff is always helpful and lots of fun. My only complaint is that the kitchen isn't open past 10 pm during the week! Brookline Village could use a good late night kitchen guys and this one would be ideal.
Musical acts are a terrific plus and table sharing makes for some interesting conversations.
Lunch here is quiet and pleasant and I always recommend it to folks from outside the neighborhood.
Brookline Village's beloved Irish pub stands out for its authentic Irish cuisine and a comfortable, welcoming environment. – The Scene
Matt Murphy's is that rare Irish pub more conducive to dining than drinking. Students, couples and local characters flock to this rustic, inviting spot for stellar Irish dishes and live entertainment. On busy weekend evenings, all nine tables are filled and the small, standing-room bar (there are no barstools) packed. Free nightly music (from folk to open jazz sessions) starts at 10pm, provided by musicians or DJs crammed into the back corner. Friendly Irish bartenders and waitresses switch jobs regularly to help keep the masses happily fed.
For the O'Briens and McCarthys among us, the menu reads like a list of comfort food favorites. Hearty shepherd's pie (made with flavorful lamb) and pork sausages with white beans hit the spot, especially in winter. Almost everything's homemade, and prices are more than reasonable. Don't miss the fresh fish and hand-cut chips, which are served wrapped in yesterday's Globe and come with deliciously tangy homemade ketchup.
Delicious, authentic food, cozy atmosphere – We love to go to Matt Murphy's on a cold winter night. The food is kind of Irish comfort food -- my favorite is the crispy, buttery half roasted chicken with delicious mashed potatoes. The atmosphere is a very authentic pub feel: small, cozy, and family style -- the tables are very close together and you may find yourself sharing a large table with another party. But that's all part of the charm. We've met lots of nice people here and had great conversations with people we had never met before. Great beer on tap, and great Irish soda bread served with a giant slab of butter. It can get crowded sometimes, but it's definitely worth a go.
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