1648 Beacon St, Brookline, MA | Directions 0244542.337868 -71.142098
Monday To Friday From 05:00 PM To 02:00 AM Saturday To Sunday From 04:00 PM To 02:00 AM
Great beer, good food, wrong attitude – I've been to Publick House many times over the past few years. It has in my opinion the best beer menu in town and some very decent comfort food to compliment. I've never been impressed with the staff, who are less than attentive and often arrogant, but I had two experiences recently that are worth highlighting.
About a month ago, I ordered a draught beer and was brought a bottle (an honest mistake). I informed the waitress and asked for the draught version. She brought back the same bottled beer that had been poured into a glass (the wrong glass I might add) behind the counter. I told her I knew what she had done and she finally came back with what I had asked for, but the staff at a place like this should know that the clientele will know the difference between a draught and a bottle, and I was quite surprised to find that she would even attempt to trick me.
The second problem I had at Publick House was last night, and it's the reason that I won't be going back again. I was in a group of five; we ate and drank for a couple hours, and then were met by four other friends. We asked our waitress to close our tab. Our friends ordered a round, and not surprisingly she brought the tab for the five of us with their four drinks on it, which is what we wanted to avoid. We told her what had happened, and she walked away. We took that to mean that she refused to split the tab up, so we asked our friends for cash for their drinks, and then I paid the balance. When she came to collect the check, I informed her to take off the 18% gratuity for parties of 6 or more. My reasoning, which I gave her, was that we were a party of five, we had asked her to provide our tab separately which she did not do, and she refused to split the tab when we identified the issue. She said that she would get her manager to take off the 18%. The manager brought the tab back over, and of course, it's still on there. He dropped off the tab and fled, never to be seen again, so I asked the waitress what had happened. Her response was "I don't have time for this." At this point, I'm irate, I pay the tab and leave. Now I have to file a dispute with Visa and have them collect my money for me. How annoying. I have never been treated like that by wait staff anywhere before. The funny thing is, if she had done what I asked I would have given her 20% at a minimum. Now the restaurant won't be compensated at all for my entire meal.
I would recommend going to the bar at Publick House. I can't say the same about the dining room. You will find more polite and attentive service at the RMV than at Publick House.
Awesome Beer Selection and Great Comfort Food. Get the mac and cheese or the fish 'n chips. The bartenders are usually very knowledgeable about matching beers to your tastes.
Food is great. Poor service. – The Publik House is always very crowded and they don't take reservations. The atmosphere is relaxed and cozy. They have great food, especially the mussels, fries, and mac & cheese. The waitstaff are unattentive and generally seem to not really care so much about their customers. This makes for a mediocre experience overall.
thanks for the great veggie burger. – we vegetarians love to have a burger with our beer like all the rest and this place offers a scrumptious veggie burgers - they're not frozen and flat like alot of places, but are thick and juicy and you can actually see the veggies in it.
such a cozy place - you definitely wanna be here on a cold snowy night.
Hands-down a GREAT Boston experience!!! – The Publick House is going is a new favorite. The food and beer were DIVINE! It was super crowded when we arrived at 6:30 but we managed to get seats at the bar after a bit. It took a while to get a table, but the beers were so great (Mojo IPA and another IPA) that I didn't mind. The calamari salad was incredible. The mussels were awesome (although they come with a VERY small amount of fries), and the lamb chops and lobster mac and cheese "surf and turf" were ridiculously good! My dining partners loved it too. We will go back.
Rude Bartenders!!! – My wife and I went to Publick House Sunday Night to have a few beers and dinner. I have always enjoyed their selection of beers/ales/ etc.. However I never enjoyed the staff. I have been in the Industry for 16+ years and always have had a rude experience there. They come off as them doing you a favor by let you sit at their bar. Wrong!!! We left there after one beer and went to the Washington Sq Tavern. where we had a much more positive experience. With the way the market is today loose the snobby attitude or you'll go under its just a matter of time. To many think they know everything hipsters.
The best pub/restaurant in the Boston area! – Firstly, this is a Belgian Beer House with AMAZING beer and food. It gets pretty busy, but the people waiting on you try their best to get you your goods as quickly as possible. The Delirium Tremens beer should definitely be tried by anyone who likes beer. The frites with beer mustard, the burgers and the macaroni & cheese with bacon are THE BOMB! Everything is made to perfection and I couldn't recommend The Publick House more. When anyone comes to visit me, I make sure to take them here and I actually chose both of my last apartments partially for their proximity to this fine institution.
Incredible food and beer selection, but horrible service – When I walk into this place, I am reminded of the pubs I used to go to when I spend a semester in England. I originally went there because they have my favorite beer, an extremely rare belgium beer called qwak. They have the best selection of belgium beers I have found in Boston, though they are expensive to purchase. Also, I was surprised by the food, it was great. The mac and cheese is the best I have had at a restaurant. They also have some more sophisticated dishes for someone who wants adult food. Based on that review, you would think I would have given them five starts. Alas, their service is criminally poor. I leave there feeling like they just do not care. Because the place is packed, there is a good chance that they do not care. They will ignore their customers for long periods of time, even when it is not super crowded. There is no excuse for the way they treat their customers. I will continue to go because I love the beer that I can get nowhere else. I just don't have to like it.
Good food, beer selection, thoughtless service – I live locally (within walking distance), so I go the Publick House now and again. The food is good, and the beer selection is unique for around here---mostly Belgian beers, and some other craft breweries represented,too.
I would come here more often, but the service is bad. The bar and wait staff are indifferent. Even though I'm local, they don't try and get to know me, and I'm never greeted in a familiar way. I regularly have to go out of my way just to order another beer or to get silverware, for example. I feel like the staff doesn't want to be there, or they're just not friendly people. Neighbors I've talked to seem to agree.
Still, it's the only bar within walking distance that has outdoor seating (very limited). Come early, enjoy some drinks, and be patient with the service. Don't be shy about low/not tipping. If I didn't live nearby, I would have left a tiny tip on some occasions.
Bad Burgers – Very disappointed. Just wanted to have a good burger. Went early, around 5pm so there was no rush. The burger had obviously been frozen and microwaved (i know the taste i do it at home). It was dry, grey, tasteless. We couldn't believe how bad it was. We told the server who didn't really care. I have not had such a bad burger in any pub.Usually it's really fresh, juicy, ground beef. I am not a beer drinker but i would not ever go there for the food. The wait staff seems to be going thru the motions with the least effort. I'm all over the Washington Tavern down the street from now on. This place has changed so much from the original Aram Cara-we loved it then.
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