The Publick House

06/11/09

Great Food. You totally need to try it out

by anonperson at Citysearch

Great Food. You totally need to try it out

Great Food. You totally need to try it out

Great Food. You totally need to try it out

Great Food. You totally need to try it out

Great Food. You totally need to try it out

Great Food. You totally need to try it out

Great Food. You totally need to try it out

Great Food. You totally need to try it out

Great Food. You totally need to try it out

Great Food. You totally need to try it out

Great Food. You totally need to try it out

Great Food. You totally need to try it out

Great Food. You totally need to try it out

Great Food. You totally need to try it out

• Pros: Great Food
• Cons: Lots of people

06/10/09

HORRIBLE!!!!!!!

by Chester1 at Citysearch

went for a simple bite to eat on 6/9/09. The beef stew was overly salty and cold. The mashed potatoes were also cold and very salty. The waitress could have cared less.

I should have sent the food back and not paid.

Horrible dining experience. thank God there are other restaurants in the area.

• Pros: atmosphere
• Cons: food, cleanliness, staff

05/15/09

Great beer, good food, wrong attitude

by KJC at Citysearch

I've been to Publick House many times over the past few years. It has in my opinion the best beer menu in town and some very decent comfort food to compliment. I've never been impressed with the staff, who are less than attentive and often arrogant, but I had two experiences recently that are worth highlighting.

About a month ago, I ordered a draught beer and was brought a bottle (an honest mistake). I informed the waitress and asked for the draught version. She brought back the same bottled beer that had been poured into a glass (the wrong glass I might add) behind the counter. I told her I knew what she had done and she finally came back with what I had asked for, but the staff at a place like this should know that the clientele will know the difference between a draught and a bottle, and I was quite surprised to find that she would even attempt to trick me.

The second problem I had at Publick House was last night, and it's the reason that I won't be going back again. I was in a group of five; we ate and drank for a couple hours, and then were met by four other friends. We asked our waitress to close our tab. Our friends ordered a round, and not surprisingly she brought the tab for the five of us with their four drinks on it, which is what we wanted to avoid. We told her what had happened, and she walked away. We took that to mean that she refused to split the tab up, so we asked our friends for cash for their drinks, and then I paid the balance. When she came to collect the check, I informed her to take off the 18% gratuity for parties of 6 or more. My reasoning, which I gave her, was that we were a party of five, we had asked her to provide our tab separately which she did not do, and she refused to split the tab when we identified the issue. She said that she would get her manager to take off the 18%. The manager brought the tab back over, and of course, it's still on there. He dropped off the tab and fled, never to be seen again, so I asked the waitress what had happened. Her response was "I don't have time for this." At this point, I'm irate, I pay the tab and leave. Now I have to file a dispute with Visa and have them collect my money for me. How annoying. I have never been treated like that by wait staff anywhere before. The funny thing is, if she had done what I asked I would have given her 20% at a minimum. Now the restaurant won't be compensated at all for my entire meal.

I would recommend going to the bar at Publick House. I can't say the same about the dining room. You will find more polite and attentive service at the RMV than at Publick House.

• Pros: Beer
• Cons: Staff