Brookline Animal Hospital
Brookline, MA 02445
Phone: (617) 277-2030
User Reviews for Brookline Animal Hospital
04/12/2008 Posted by rebeccarml
Anyone who is a doctor, especially of children, knows that you don't just treat the child, you more or less treat the parent(s) as well. The same applies with pets. We just brought our cat there to be groomed. when we dropped him off, the receptionist was rude and unaccommodating. She was curt and unhelpful. We handed out kitty over to her for an overnight stay and requested that he be examined and shaved, as his hair is prone to knots and excessive dandruff build-up, and due to allergies, we wanted these two problems dealt with. When we went to pick up the cat the following day, we found that they had not cut his hair, rather they felt that he did not 'need it'. More than that, they did a poor job grooming him; there was still an excessive amount of dander on his coat. Likewise, the next day, the receptionist was still curt and mean as she gave us our exorbitant bill. We will not be giving our business to this hospital again. We were extremely disappointed and felt quite snookered.
Pros: clean facility
Cons: price, rude reception, aloof vets, poor service, non compliance
10/26/2007 Posted by ppatti113
I've been taking my now 12 year-old cat here for two years. The care has been great. I have a Maine Coon and the vet was able to tell me about health risks to my aging cat that had never been previously mentioned to me. My only issue with BAH is that last year, my cat's annual check-up cost about $140, which is pricey, but not by much (I paid about $100 at the previous vet I was taking him to). This year, however, because he's considered "senior" the bill was $290!!!! That's outrageous! The vet did no more than what had been done the previous year, but it cost me twice as much and he didn't even get his distemper shot. I was apalled. While I really liked the vet, I think I'll be looking for another one next year.
Pros: Friendly vet and office staff.
Cons: Way too expensive.
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