Newton >Art > Wellfleet Collection Gallery
51 Union St, Newton Center, MA | Directions 0245942.329826 -71.192052
Bait & Switch – Bait and switch approach to merchandize return policy. I bought some earrings for my wife. Before purchase I explicitly asked sales woman if I could return for a refund if my wife didn't like them. I was told, (twice) that I could return the item for refund or store credit. When I tried to return them, the owner refused to give me refund. She cited a "no refund" notice on the wall (hidden behind merchandise) as well as a notice on the sales receipt. Of course you don't get the sales receipt until AFTER you make the purchase.
Bad business practice = bad business. Shop somewhere else.
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